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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,564 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,564 reviews

June 19, 2021

Darnell went above and beyond to make sure I was happy with my purchase. If you go to Ford, go see Darnell. If you do, I guarantee you'll be happy with yours too! More

by Hbuschman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Thomas, Josh Woodruff
Jun 21, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your kind words! Congrats on the car :)

June 18, 2021

FIRST TIME BUYING A CAR GO TO DARELL HE’S THE BEST !!!!!! words can’t explain how he help me Throughout the whole Process & experience . Even after purchasing the car he called & check on me I really ap More

by Tatiazya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Obermeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darnell Thomas, Jalen Sands, Josh Woodruff
Jun 18, 2021 -

Tatiazya responded

Darell made my first time buying a car experience a walk in the park I hope he’s around when I’m looking for something bigger

June 18, 2021

I had a wonderful experience with Phillip Barkho at Cap City Joe Machens! He was knowledgeable and helped me find a few good options. You can tell he’s dedicated to finding something you LOVE! Phillip and More

by Hadley Shae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McGrail, Josh Woodruff, Phillip Barkho
Jun 21, 2021 -

Joe Machens Capital City Ford responded

Thank you so much, Hadley! What a sweet review :) Enjoy your car!

June 17, 2021

We've worked with Doug, Brian, Kevin, and Derek on a few different vehicles and they are truly exceptional individuals. Their customer service is above and beyond any other dealer I have ever worked with. T More

by andy314
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Keeler, Brian Lorts, Derek Bertles
Jun 18, 2021 -

Joe Machens Capital City Ford responded

Thank you for the kind words and great review! We are glad we were able to help and look forward to helping you in the future! Enjoy the Expedition!

June 17, 2021

Danielle Harris and Josh Woodruff are the best professional individuals I have met in a long time dealing with cars. They treated me with respect and dignity. More

by Ritaysimpson55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Woodruff , Darnell Thomas
Jun 17, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your kind words, we are glad to hear that you had such a great experience. Enjoy the car!

June 17, 2021

Capital City Ford made it easy to purchase our truck. We have just had our first service after the sale and they completed it in a timely manner More

by WCDIINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lange, Angie Hulsey
Jun 18, 2021 -

Joe Machens Capital City Ford responded

Woo! Happy to hear that your service went well!

June 17, 2021

Doug was absolutely awesome. Got us into the perfect truck with low miles at a great price. The transaction was the smoothest I’ve ever been a part of. Thanks Doug More

by jfitzwater
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Keeler
Jun 18, 2021 -

Joe Machens Capital City Ford responded

Thank you so much! Congrats on the truck!

June 17, 2021

Such a great experience buying a car from Mike Rogers. Our 6th car from him - we wouldn’t go to anyone else! So friendly & always finds exactly what I’m looking for. More

by Phil Pitts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Underwood, Derek Bertles
Jun 18, 2021 -

Joe Machens Capital City Ford responded

Thank you so much, Phil! Enjoy the new to you car :)

June 17, 2021

Excellent. Very professional and friendly. Why do you Excellent. Very professional and friendly. Why do you feel I need to say more? Do you think you are dealing with idiots? You have good employees More

by Don Z.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Paul, Angie Hulsey
Jun 18, 2021 -

Joe Machens Capital City Ford responded

Thank you, Don! Yes, the character count is quite annoying, we agree.

June 16, 2021

My 10:30 appointment for an oil change was completed at 2:30 pm. Why have appointments???? I’ll take my vehicle elsewhere for service. More

by hankvogtremax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Paul, Angie Hulsey
Jun 17, 2021 -

Joe Machens Capital City Ford responded

Thank you for letting us know about your Service business, we appreciate it. Dealerrater displays only your user name for your privacy. Our General Manager, Tom, requested that you email him your full name and contact information. He would like to look into this further for you. His email is tstegeman@machens.com. Our apologies, we never want to disappoint our customers.

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