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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,568 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,568 reviews

June 06, 2021

From the minute I reached out on line about purchasing a vehicle Jalen was right there to answer any and all my questions I had. He was always prompt about getting any answers I needed and returning my call More

by ashby_erica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Thomas, Jalen Sands, Josh Woodruff
Jun 07, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your honest review. WE are glad to hear that Jalen was so great to work with, we do apologize for the tank not being full, that is truly our bad.

Jun 08, 2021 -

ashby_erica responded

Jalen has reached out to me and apologized about the gas, it was just a overlooked mistake. I know the day I came in to pick up the vehiclen it was busy and mistakes happen. I will be stopping in next time I am in Jeff City to get a tank of gas. Thank you.

June 05, 2021

They were great help. They got the problem fixed and did me right after having it thee before. I would like to thank Angie for all the work you did. More

by nj6482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Paul, Angie Hulsey
Jun 07, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your kind words of our service department, we really appreciate it!

June 05, 2021

We had a great experience working with Darnell. He was very helpful, efficient, and personable. Our trade was quick and easy to do; Would highly recommend doing business with Capital City Ford! More

by Betsyklehman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Thomas
Jun 07, 2021 -

Joe Machens Capital City Ford responded

Aww, thank you so much. We are so glad it was so easy to work with Darnell. Congrats on the car!

June 05, 2021

I was in a car that was going to give me problems and Bo got me into a ride I loved at a great price with my trade in. More

by Landon Bishop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Wilson, Jacob Thomas
Jun 07, 2021 -

Joe Machens Capital City Ford responded

Wahoo! Bo is the best, right? Enjoy your new to you car!

June 05, 2021

This is the second vehicle that I have bought from Machens Ford. They always have great customer service whether it is in sales or the maintenance department. More

by Sherry miller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Byers
Jun 07, 2021 -

Joe Machens Capital City Ford responded

Aww, thank you so much, Sherry, we are so happy to hear that you always have great experiences at our delaership. We can't wait to help you again!

June 05, 2021

Excellent customer service and will definitely use in the future. Made purchasing a vehicle super easy. Ben and Shawn were honest and helpful. Will definitely go back for our next vehicle More

by Daleahwyne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, Jamie Wilson, Shawn Wagner
Jun 07, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your kind words, we can't wait to help you again. Congrats on your newest purchase!

June 05, 2021

Very satisfied have better luck with randy as a sales person who we dealt with in the past that is when we first moved here More

by ronaldtate21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Vander Griend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde, Randy Wells, Billy Underwood, Angie Hulsey, Brooke Harris
Jun 07, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your kind words, congrats on the new car!

June 04, 2021

What a great Job Randy Wells did in getting the best SUV for us . At no time was we pushed or rushed to make up our minds . When we made our minds up they went to work and had paper work done in a flash . T More

by duanemumm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wells, Brian Lorts, Josh Woodruff
Jun 04, 2021 -

Joe Machens Capital City Ford responded

Aww, what a sweet review, thank you so much! Enjoy the car :)

June 04, 2021

Great guys doing great work. I asked a ton of questions, and they answered them all. The kept me updated through out the entire process. Thanks More

by hunterbemboom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McGrail, Shawn Wagner, Josh Woodruff
Jun 04, 2021 -

Joe Machens Capital City Ford responded

Aww, thank you so much! Congrats on your new car :)

June 04, 2021

Very friendly experience helped us right away to find what we needed . Didn't try to sell us something out of our price range that we asked for . Thanks for everything my daughter is very pleased with More

by jwhoeller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Barkho
Jun 04, 2021 -

Joe Machens Capital City Ford responded

Aww, we are so happy to hear that your daughter loves her new car!!

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