Joe Machens Capital City Ford

My appointment was easy to set up for a brake recall for my truck. I was provided a ride to my office while my truck was worked on. Ed, the driver was very polite and easy to talk to. He later returned t my truck. I was provided a ride to my office while my truck was worked on. Ed, the driver was very polite and easy to talk to. He later returned to pick me up when my truck was ready. More

Over the last year I’ve lost hope an trust using you all an that’s sad because over the last 8 years I’ve only bout cars from you all an I use to bragged about you guys an now I can’t even think of a positi an that’s sad because over the last 8 years I’ve only bout cars from you all an I use to bragged about you guys an now I can’t even think of a positive thing to say. Pointless to buy warranty throw you guys if you won’t even let me use them an it’s pointless to even see what’s wrong with a car because you guys just fix it an text an say it’s done not even a heads up what’s wrong it or if I even have the money for something like that or to see about pricing elsewhere. More

My truck buying expieience here was amazing thanks to Randy Wells. He made each and every step very easy to understand. Everybody was very helpful and knowledgable. Randy Wells. He made each and every step very easy to understand. Everybody was very helpful and knowledgable. More

John and Jamie were great. The only “problem” was all John and Jamie were great. The only “problem” was all the waiting around. I don’t think it was their fault by no means. But Ford financing Mike. John and Jamie were great. The only “problem” was all the waiting around. I don’t think it was their fault by no means. But Ford financing Mike. I Know they have to go by the book, but I think we had to wait for a while. Besides the wait. The staff was very friendly I would highly recommend you to anyone Also enjoyed talking to Jalen and Josh. More

Just bought a 2017 ford explorer. The process was super quick and easy plus we were able to get a good deal! Mike Rogers is always great to work with ! Highly recommended him! quick and easy plus we were able to get a good deal! Mike Rogers is always great to work with ! Highly recommended him! More

We initially had some delay in getting our service accomplished but Ryan went above and beyond to get it done and put a smile on our faces accomplished but Ryan went above and beyond to get it done and put a smile on our faces More

Service was good. I have no complaints. Whenever I get my car serviced, they are friendly and get the job done in a timely manner. car serviced, they are friendly and get the job done in a timely manner. More

Very good to work with, excellent test drive for both vehicles that I was interested in. Business office was quick and from the time I got to dealership until the vehicle was ready to be driven off was o vehicles that I was interested in. Business office was quick and from the time I got to dealership until the vehicle was ready to be driven off was only several hours not a full day lost at the dealer. More

I always feel at home here and thats why I keep coming back. Our 2020 Ford Escape is the perfect suv for our needs,thanks! back. Our 2020 Ford Escape is the perfect suv for our needs,thanks! More

vthe attendant who made the appt put the wrong name address, phone number , e- mail on the work order. If I had left my car their & went home , the other person could have stolen my car. So now I have address, phone number , e- mail on the work order. If I had left my car their & went home , the other person could have stolen my car. So now I have a receipt that doesn't even have the right information on it. This greatly disturb t More