Joe Machens Capital City Ford

With an appoint made I had to wait for 3 hours to get my oil changed. It took 2 1/2 before anyone started to work on my vehicle oil changed. It took 2 1/2 before anyone started to work on my vehicle More

Took car in to have airbags replaced. Service was curious and very fast. Everyone I dealt with was very good at their job. Used the van service which was very helpful. curious and very fast. Everyone I dealt with was very good at their job. Used the van service which was very helpful. More

Wonderful service and they are very friendly. They made my car shopping experience comfortable and enjoyable. They seemed dependable and trustworthy as well. I would definitely go back! my car shopping experience comfortable and enjoyable. They seemed dependable and trustworthy as well. I would definitely go back! More

Trying to call service department to speak to an advisor or schedule a service is a complete joke. I have a recall on the car also that they didn’t even bother doing. Appointment was at 8am was told just to or schedule a service is a complete joke. I have a recall on the car also that they didn’t even bother doing. Appointment was at 8am was told just too busy to get to that. Didn’t rotate tires had to question the advisor on that. The last service my car had it was marked as needing brake pads so I requested a brake inspection this time I’m told the pads were wider then the previous time. More

Keith did a great job. The only negative was the wait time to see the business manager. A good place find a new or used vehicle. time to see the business manager. A good place find a new or used vehicle. More

Steven Paul and Josh Hussey will keep me coming back for service. I’m very particular with who I trust with me vehicles after many past bad experiences. They check all the boxes. service. I’m very particular with who I trust with me vehicles after many past bad experiences. They check all the boxes. More

Everyone was very friendly and accommodating especially Everyone was very friendly and accommodating especially Keith he was a very good salesman I enjoyed talking to him and everything seem to go really s Everyone was very friendly and accommodating especially Keith he was a very good salesman I enjoyed talking to him and everything seem to go really smooth and we didn’t have to wait forever to finish up our deal thanks a lot Keith for your help More

This is the second service in which greasy foot prints have been left on our clean floor mat. I wish they would use protective plastic. have been left on our clean floor mat. I wish they would use protective plastic. More

Took my truck to get looked at because engine light was on. Had it in there three different times, last time had to have it towed in after they said it was fixed. They never did get it fixed and I got tire on. Had it in there three different times, last time had to have it towed in after they said it was fixed. They never did get it fixed and I got tired of throwing money away so I took it to a different place. Doubt they ever see me back for business. More

Called Mike Rogers told him what I was looking for, he gave me some great options delivered the vehicle to me at work so I could test it out. Loved the card and the support I received from Mike Rogers an gave me some great options delivered the vehicle to me at work so I could test it out. Loved the card and the support I received from Mike Rogers and the team at Joe Machens. More