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Joe Machens Capital City Ford
Jefferson City, MO
7,562 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,562 reviews
May 02, 2021
We cannot say enough good things about Randy Wells. We have purchased multiple vehicles from Randy and his willingness to help goes above expectations. We will recommend both him and Machen's to anyone we have purchased multiple vehicles from Randy and his willingness to help goes above expectations. We will recommend both him and Machen's to anyone we know looking for a vehicle. More
by djluke214
Employees Worked With
Randy Wells
May 02, 2021
Bo and Austin were a tremendous help in helping me choose a car and then learning the in and outs about the car. Bo was great 0ffered to drive the car home for me That goes above and beyond the usual a car and then learning the in and outs about the car. Bo was great 0ffered to drive the car home for me That goes above and beyond the usual More
by Alivia Bamber
Verified CustomerMay 01, 2021
Always had good service, that is way I give it a 5 star. Will need help to set up my Ford pass. Mr. Schoolfield has been a lot of help. Thanks. Will need help to set up my Ford pass. Mr. Schoolfield has been a lot of help. Thanks. More
by nghtrain88
Employees Worked With
May 01, 2021
Process of buying a car was comfortable, not rushed, very respectful and efficient. Mike Rogers was friendly and helpful. I was happy with my car. respectful and efficient. Mike Rogers was friendly and helpful. I was happy with my car. More
by Gynguru
Employees Worked With
April 29, 2021
Bo was great at helping us find what we needed! He worked with us till we found the perfect car for our family. We are happy with our purchase and would recommend Bo and Joe Machens capital city Ford to anyo with us till we found the perfect car for our family. We are happy with our purchase and would recommend Bo and Joe Machens capital city Ford to anyone looking for car! More
by Andrea
Employees Worked With
April 29, 2021
Previous appointment not good, this one was excellent. You made it right. Fabulous customer service. Friendly people that are honest. Thank you! Keep it up You made it right. Fabulous customer service. Friendly people that are honest. Thank you! Keep it up More
by tamabratton
Employees Worked With
Kayle
April 28, 2021
Very great dealership especially Randy Wells. Randy made the process easy and fast. I would recommend going here to anyone interested in needing a professional crew. the process easy and fast. I would recommend going here to anyone interested in needing a professional crew. More
by andrew.d2
Employees Worked With
Jamie in financing , Randy Wells, Jamie Wilson, Josh Woodruff
April 28, 2021
Roberto did a great job walking through the car buying process! He made the experience painless and was attentive to my questions. Ben helped with talking through my financing options and Jamie did a grea process! He made the experience painless and was attentive to my questions. Ben helped with talking through my financing options and Jamie did a great job answering all the paperwork questions I had. I would definitely come back again! More
by lpewers
Employees Worked With
Jamie Wilson, Ben McGrail, Roberto Smith
