Joe Machens Capital City Ford

We stopped by just “to look” and ended up with a new vehicle. We worked with Cody and found him to be very friendly and more than willing to pull up any vehicle that might meet our needs. The experien vehicle. We worked with Cody and found him to be very friendly and more than willing to pull up any vehicle that might meet our needs. The experience was significantly easier than transactions at other dealerships. We greatly appreciate all Cody did to help us make our decision. More

Scheduling was a bit tricky. Everything else was very smooth. Good reminders via email and text. Notifications keeping me updated on progress. And a comprehensive email reviewing the status of my vehicle smooth. Good reminders via email and text. Notifications keeping me updated on progress. And a comprehensive email reviewing the status of my vehicle and current versus longterm needs. More

There people make this a great dealership. Just a easy There people make this a great dealership. Just a easy bunch of people to deal with and talk to. They know the product and the market. There people make this a great dealership. Just a easy bunch of people to deal with and talk to. They know the product and the market. More

Excellent service! great people, identified every bit of issue with my vehicle and fixed it. Put on brand new tires and gave me a discount. issue with my vehicle and fixed it. Put on brand new tires and gave me a discount. More

I love getting my truck serviced at Joe Machens Ford- Jefferson City. They offer great service, prompt help, and quality work. Always top notch service. Jefferson City. They offer great service, prompt help, and quality work. Always top notch service. More

used machens for years. Always available for problems or routine maintenance. Sales staff easy to work with. Service department always keeps informed on any service I have done. routine maintenance. Sales staff easy to work with. Service department always keeps informed on any service I have done. More

Awesome awesome awesome!!! Will definitely recommend the Jefferson City Machens team to everyone. Especially Douglas Keeler he was exceptionally amazing, guy has no problem going out of his way to make you Jefferson City Machens team to everyone. Especially Douglas Keeler he was exceptionally amazing, guy has no problem going out of his way to make you feel comfortable and confident in your purchase. Thank you again Doug for everything. More

I have bought 2 cars from them. They are very helpful and understanding and try their best I help you find a car that fits your needs. They were helpful as well for doing my Ford pass app and getting a probl understanding and try their best I help you find a car that fits your needs. They were helpful as well for doing my Ford pass app and getting a problem cleared up when I came in for my oil change. More

Friendly but lack of communication. Would be also nice if dealerships would work together when parts are not available. This was my work truck and not knowing how long for a simple fix. This is not our if dealerships would work together when parts are not available. This was my work truck and not knowing how long for a simple fix. This is not our first time having issues with server here More

From the sale(Christian) to the service (Steven Paul) to the financing (Jamie) was amazing! No stress. Smooth from beginning to end. Glad we always come back!! the financing (Jamie) was amazing! No stress. Smooth from beginning to end. Glad we always come back!! More