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Joe Machens Capital City Ford
Jefferson City, MO
7,561 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,561 reviews
Verified Customer
April 20, 2021
I was treated with respect and courtesy when I made the appointment and when I was there for service. It was explained to me clearly what needed to be done and why. When checking out the lady was also very appointment and when I was there for service. It was explained to me clearly what needed to be done and why. When checking out the lady was also very nice. More
by Mp
Employees Worked With
Ryen Hatfield
April 20, 2021
Keith was very professional, answered all our questions and made the process of buy our new truck fast and easy. I highly recommend as salesman Keith. and made the process of buy our new truck fast and easy. I highly recommend as salesman Keith. More
by Wineouf, Dale2016
April 19, 2021
Excellent experience. This is the fifth vehicle I’ve purchased with Joe Machens. Good folks. Bo Heavin was great to work with. He helped me find the used vehicle I was looking for. purchased with Joe Machens. Good folks. Bo Heavin was great to work with. He helped me find the used vehicle I was looking for. More
by Dmhaslag
Employees Worked With
April 19, 2021
They went above and beyond to find a vehicle that was right for us. Keith was amazing in helping us every way possible. A+ Rating and higher if we could! right for us. Keith was amazing in helping us every way possible. A+ Rating and higher if we could! More
by CentralMOFam
Employees Worked With
April 19, 2021
I tell you what, I live all the way in St Louis and this is the second car I have bought from Joe Machens in the last 2 years. The fact that they had the car I was looking for is what got me in the door an is the second car I have bought from Joe Machens in the last 2 years. The fact that they had the car I was looking for is what got me in the door and the experience that I had with my Salesman Cody (Both times) and the finance team made it a great experience and an easy decision to make the drive down the second time. Thanks for everything, and BTW this Truck is a BEAST. More
by JimiP
Employees Worked With
Cody Byers, Derek Bertles
April 19, 2021
The only thing I have to mention is that I asked tires rotation along with oil change and has not been done. I discovered this after I arrived home. Things happen. rotation along with oil change and has not been done. I discovered this after I arrived home. Things happen. More
by Ioan
Employees Worked With
Angie Hulsey
April 19, 2021
I was so disappointed that not one employee interacting with the public wore a mask. I want to keep the community safe for the people who are at risk. with the public wore a mask. I want to keep the community safe for the people who are at risk. More
by DANIGIRL1207
Employees Worked With
Steven Paul, Angie Hulsey
