Joe Machens Capital City Ford

We traveled all the way to Missouri from Michigan to look at a truck and Christian was there every step of the way. He was incredibly helpful and attentive, answering all of my (many, many) questions with a at a truck and Christian was there every step of the way. He was incredibly helpful and attentive, answering all of my (many, many) questions with a terrific attitude. We were a bit apprehensive about being out of state buyers, but he made sure everything ran smoothly. We were in our new truck and headed home the same day. Christian was genuinely happy for us! Thank you for my new ride...she's a beauty! More

A noise in the motor on start up since I bought it. Took it in several times with a recording of it. Still not fixed. it in several times with a recording of it. Still not fixed. More

We constantly had to follow up on status of recall work then when we picked it up We had to go 2 blocks to find it to pick it up. No offer to go get it and bring it up. The lady at the service desk said then when we picked it up We had to go 2 blocks to find it to pick it up. No offer to go get it and bring it up. The lady at the service desk said its out there somewhere! We would never have bought a Ford again except we liked the salesman Doug Keeler. We won't buy another because of the service factor More

Called in because of a recall. I scheduled the time with a live person. Got there and was informed the part had to be ordered. And I would be called when the part is supposed to arrive. a live person. Got there and was informed the part had to be ordered. And I would be called when the part is supposed to arrive. More

Great Service from the word Go. We couldn’t be happier with the outcome. Our college daughter was stranded & you guys came thru in a big way!!! Thank You with the outcome. Our college daughter was stranded & you guys came thru in a big way!!! Thank You More

Judy Obermeyer worked with us on this vehicle and we were extremely satisfied with the service. Judy has helped us in the past with previous vehicles and we would recommend her highly! Judy is so pleasant! extremely satisfied with the service. Judy has helped us in the past with previous vehicles and we would recommend her highly! Judy is so pleasant! Matt Wilde was the business manager who helped us through the paperwork process. Matt is efficient, friendly and great at his job! He is a joy to work with and we would recommend him highly. More

Between Randy Wells and Matt in Finance you can feel secure purchasing a car even from Nashville TN. Best Deal on my car I could find. Buy from here and dont look back! You will be so happy you did. Bes secure purchasing a car even from Nashville TN. Best Deal on my car I could find. Buy from here and dont look back! You will be so happy you did. Best Care ever received. More

Randy Wells did a great job for us. He found the exact Ford Explorer we were looking for and got it processed and delivered in a timely manor. Ford Explorer we were looking for and got it processed and delivered in a timely manor. More

Loved the dealership very clean and professional, My salesman Randy Wells always went the extra mile to find the answers to my many questions. Randy made the buying experience easy and wonderful you wil salesman Randy Wells always went the extra mile to find the answers to my many questions. Randy made the buying experience easy and wonderful you will not find a better Dealership and sales staff than Capital Ford has to offer, Randy Wells will be my go to guy for buying vehicles from now on .... More

Thank you to Bo Heavin and Ben McGrail for not only assisting us with purchasing a new vehicle but making our daughter’s first time buying a car a wonderful experience. These guys were top notch in se assisting us with purchasing a new vehicle but making our daughter’s first time buying a car a wonderful experience. These guys were top notch in service, thank you for listening and making our experience a positive one. Tim, Tina & Elizabeth Kauffman More