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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,561 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,561 reviews

March 03, 2021

Darnell is a very nice and caring salesman. Made sure we were very satisfied with the truck we got. Went above and beyond. Good salesman. More

by harrison.susan59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Jacob Thomas, Darnell Thomas
Mar 04, 2021 -

Joe Machens Capital City Ford responded

Thank you so much, we are so happy to hear that Darnell was so great to work with. Congrats on the truck!

March 03, 2021

Austin did a great job for being new to sales, he did a good job getting a dent fixed on truck and getting the few other things the truck needed. They only thing I was a little disappointed in was, when I More

by Lg22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson, Billy Underwood, Austin Radmacher
Mar 03, 2021 -

Joe Machens Capital City Ford responded

Thanks for letting us know about your full experience here at the dealership. We are glad that Austin did a good job of being new! We also wish we knew when trade-ins were coming in, but unfortunately, we are not always privy to that information either. Sorry about your experience at the detailed shop, I am sending your review to management so they are aware of the situation.

March 02, 2021

Christian made everything easy. He made sure our vehicle was ready to go before we got there. Jamie made the finance paperwork as quick as possible as well. Despite having a 1 year old with us, everything More

by Jeremy_hedrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Wilson
Mar 03, 2021 -

Joe Machens Capital City Ford responded

Woo! What an easy process, we love it! Congrats on the new to you car!

March 02, 2021

Was very helpful and sales staff was great. He followed up with me and kept me informed. I was very impressed and would recommend to anyone. More

by Kfrucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson, Billy Underwood, Gary Crowley
Mar 02, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your positive review, congrats on the new car!

March 02, 2021

Mike was very accommodating and gave us ample time to test drive the Acura to help us make our decision. We appreciate his help and will recommend him to our family and friends! More

by Susie Rockers
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Wilson
Mar 03, 2021 -

Joe Machens Capital City Ford responded

Thank you so much, Susie! We are glad that Mike was so great to work with. Congrats on the Acura!

March 02, 2021

Excellent service as always , knowledgeable, friendly , courteous, I have told you how well we were treated , how well vehicle repaired , did good enough job for me to go back More

by rives721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Paul, Angie Hulsey
Mar 03, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your positive review of our service department! We can't wait to help you again!

March 01, 2021

The service was on time and all the people we talked to were courteous. Everyone was happy to help us and the service was efficient. More

by grosscheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey, Dustin Prenger
Mar 02, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your positive review of our service department, we really appreciate it :)

March 01, 2021

Best service around. Very informative on vehicle issues and very courteous and kind. I wouldn't trust my truck to any other place. Thank you Joe Machens service department for all your help. More

by DASKOWSKI5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Prenger
Mar 02, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your positive review of our service department, we are glad that we are the only ones you trust with your truck!

March 01, 2021

Awesome thank you AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME More

by baldzcrue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Obermeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Paul, Angie Hulsey, Dustin Prenger, Jesse Edler, Arkeem Horsley-Robey
Mar 02, 2021 -

Joe Machens Capital City Ford responded

Thank you so much! I know the word count, it's annoying haha

March 01, 2021

Completely satisfied showed up got my Mikey a race and new key made had me in and out in less than 30 minutes hats off to you boys fine job More

by ANTHONYBOWMAN78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Prenger
Mar 02, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your review, we are glad that you had such a great experience with our service department!

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