Joe Machens Capital City Ford

The salesman was very patient and helpful in getting me in the car I wanted. The financing department was very helpful as well. I would recommend James and capital city ford anyday! in the car I wanted. The financing department was very helpful as well. I would recommend James and capital city ford anyday! More

Purchased on line hassle free & straight to the point. Inspection done they even gave me a ride to the DMV office Exlt,Job 5stare's Inspection done they even gave me a ride to the DMV office Exlt,Job 5stare's More

Bo is AWESOME! Great service from all the folks there at Joe Machens! Highly recommend! This will be car number 2 I have bought there and always recommended my friends and family. Always a great car buyin Joe Machens! Highly recommend! This will be car number 2 I have bought there and always recommended my friends and family. Always a great car buying experience! More

Friendly and helpful! Easy to make an appt to test drive a vehicle I had found online. Christian in sales was informative and patient. Derek in finance was easy to work with. Greeted kindly when you walk in a vehicle I had found online. Christian in sales was informative and patient. Derek in finance was easy to work with. Greeted kindly when you walk in. More

Best experience ever in buying a new car. Doug and Josh were great to work with. Both very knowledgeable and friendly. I highly recommend this Machens dealership. were great to work with. Both very knowledgeable and friendly. I highly recommend this Machens dealership. More

Awesome to deal with. Good people to deal with. Will by from again . Tried to deal with another dealership on the same truck. These guys made it easy from again . Tried to deal with another dealership on the same truck. These guys made it easy More

I only have amazing things to say about this dealership! I have always been skeptical when I see a great review about a dealership but the experience started with Keith Schoolfield walking out with an umbre I have always been skeptical when I see a great review about a dealership but the experience started with Keith Schoolfield walking out with an umbrella to meet us while it was lightly raining. First thought was oh here we go we only came to look and he is going to push to buy. I was wrong he only answered questions and informed us of current deals and incentives. We were looking at the F-150 XLT and he worked with us to view our options. By far will always be the best sales representative I’ve had the pleasure to purchase from. Now bring in Josh Woodriff he was our financial godsend he worked with us the best I’ve seen we got as close as we could to our goal monthly payment. He was very reassuring with our pricing and Keith even added that it was an amazing feat that he got what we got. Finally the man who tied it all together Jacob Thomas in the management department who I’m sure had the overall say and gave us the chance of a lifetime to upgrade our vehicle during a pandemic where the last thing we needed was a loss. Thank you! You all will forever go down as the best team of great people so have ever known. More

Entire experience was quick and hassle free. Everyone was friendly and helpful, even greeted at the door by Darnell. Impressive customer service, you will leave feeling you are more than just another custom friendly and helpful, even greeted at the door by Darnell. Impressive customer service, you will leave feeling you are more than just another customer. Definitely recommend! More

Problem was identified quickly, and was covered by extended warranty. Work was completed in a timely manner. Staff was friendly and courteous. Vehicle was clean when picked up. extended warranty. Work was completed in a timely manner. Staff was friendly and courteous. Vehicle was clean when picked up. More

Darnell was very attentive and explained everything to me. He even went to pick up the vehicle I wanted to look at from the KIA store in Columbia. He was honest and a no pressure salesman. He took the tim me. He even went to pick up the vehicle I wanted to look at from the KIA store in Columbia. He was honest and a no pressure salesman. He took the time to sit in the car with me and walk through all of the safety features and setting up Ford Pass. It was a great experience and I would highly recommend him. More