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Joe Machens Capital City Ford

Jefferson City, MO

4.7
8,356 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 8,356 reviews

January 14, 2021

After a concern of my Jeep pulling to the left, found out I was only using one side of the brakes. In further inspection found that two different brake pads where used witch caused more issues. The team at More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sullivan. Kenny, Angie Hulsey
Jan 15, 2021 -

Joe Machens Capital City Ford responded

We are so happy to hear that we got your little baby Jeep all fixed up! Safe travels and please do call if you have any more issues!

January 14, 2021

We had a great experience buying our truck from Brent. He was very professional and knowledgeable. He let us test drive our truck overnight and was a fair negotiator. The entire staff was courteous and More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Simmons, Billy Underwood
Jan 14, 2021 -

Joe Machens Capital City Ford responded

Thank you so much, Gary! We are glad that Brent was able to get you into a new truck and we can't wait to help with the next one!

January 13, 2021

Kayle is very good to work with. Very professiional. Wasn’t able to fix issue because did not have the part and will need to come back tomorrow. More

by Jfick1962
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kayle Ballew
Jan 14, 2021 -

Joe Machens Capital City Ford responded

We are happy to hear that Kayle was able to find the issue and order a part to get it all taken care of. Please do call if you have any issues after the installation!

January 13, 2021

I have always had a great purchasing experience at Joe Machens Capital City Ford. Randy Wells goes above and beyond to take care of his customers. More

by cspi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde, Randy Wells, Dustin Prenger
Jan 14, 2021 -

Joe Machens Capital City Ford responded

Thank you for your continued support of our dealership! Safe travels in your new car!

January 13, 2021

The dealership was welcoming and made the purchasing process easy for me as a first time buyer. The sales rep was respectful and answered all of our questions. More

by Kelsie L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Schoolfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Bertles
Jan 14, 2021 -

Joe Machens Capital City Ford responded

Congrats on buying your first car, how exciting! Please let us know if you need anything :)

January 13, 2021

I had a great car buying experience with Christian and all the staff we encountered at Machens in Jefferson City! Everyone was really pleasant to work with and we even had our 3 yr old along for the proce More

by Rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Wilson
Jan 14, 2021 -

Joe Machens Capital City Ford responded

Aww thank you, Rachel, we appreciate the kind words. Glad we were able to help out you and your family!

January 12, 2021

Jesse was more than happy to help me. He was professional and quick with assisting my needs. It took him maybe 1 minute and I was out of the door. More

by kennab32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Edler
Jan 14, 2021 -

Joe Machens Capital City Ford responded

Only one minute?! What a champion. Glad he was able to help so efficiently!

January 12, 2021

They tried very hard to find the vehicle with all the options that I was looking for. They were very friendly and helpful. It was a pleasant experience. More

by BLUE.5520
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Keeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde
Jan 14, 2021 -

Joe Machens Capital City Ford responded

Thank you for your kind words! We are always happy to help people look for the car that best suits their lifestyles!

January 12, 2021

Excellent service. Fixed something I was not aware my tuck needed. Offered to take me home and then pickup when finished. Very curtious. Would recommend. More

by mastonms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Prenger
Jan 14, 2021 -

Joe Machens Capital City Ford responded

Thank you so much! We are glad we were able to get your truck serviced and provide transportation. We can't wait to help again!

January 12, 2021

Very pleasant buying experience at Machens Capitol City Very pleasant buying experience at Machens Capitol City Ford. All staff very friendly and helpful. Highly recommend their business. Go see them if yo More

by Easter Bunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bartlett, Derek Bertles
Jan 14, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your kind words! We love seeing reviews like this. Safe travels in your new car!

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