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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,562 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,562 reviews

March 07, 2020

Salesman really worked hard to get us in the vehicle we wanted with the price we wanted. Very accommodating while we waited for all the paperwork to be finished. Everyone there makes sure you are being ta More

by hraleigh80
Recommend Dealer
Yes
Employees Worked With
Judy Obermeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde, Randy Wells, Devon Henry, Brian Lorts
Mar 09, 2020 -

Joe Machens Capital City Ford responded

Congratulations on the purchase of your new truck - photo looks great. Thanks for the 5 star review for our Team - we loved hearing that everyone made sure you were taken care of. Please let us know if you have any questions, we'll be glad to help out. Thank you for choosing our dealership - we hope to see you again.

March 07, 2020

I want to thank everybody at Joe Machens Capital City dealership and Sean Wagner you guys are amazing treating me like I was a special person from the first time I walked in made all my dreams come true More

by leasabrz
Recommend Dealer
Yes
Employees Worked With
Shawn Wagner
Mar 09, 2020 -

Joe Machens Capital City Ford responded

You are most welcome! Shawn and our team loved hearing we made you feel "special". Because you are! And it we can make your dreams come true, that makes it even better. We hope you love your Jeep and we all wish you Safe Travels! Thank You!

March 07, 2020

Work with me on getting the truck I want gave me a good deal I'll do business with them again when I'm ready to buy another truck More

by Truck jack0987
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Jordan Fields
Mar 09, 2020 -

Joe Machens Capital City Ford responded

Nice photo!! We would love to have you as a repeat customer and we promise to do our best to get you another "good deal" when you are ready. Thanks for the great review and for choosing Capital City Ford, we appreciate your business.

March 07, 2020

Shawn Wagner did a great job of working with my budget and needs to find the perfect car for me. I would not hesitate to purchase future vehicles from here. More

by RW
Recommend Dealer
Yes
Employees Worked With
Shawn Wagner
Mar 09, 2020 -

Joe Machens Capital City Ford responded

We love hearing Shawn was able to find the "perfect car" for you. Thanks so much for choosing Capital City Ford, we hope to see you next time you are in the market for a new vehicle. Thank you for your business and Safe Travels in your new car.

March 06, 2020

Not interested in selling I guess A few weeks ago I entered the dealership and met with a salesperson, took a test drive, gave the salesperson the specifics of how I wanted the vehicle More

by potduckets
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Arkeem Horsley-Robey
Mar 06, 2020 -

Joe Machens Capital City Ford responded

We are very sorry to read about your experience with our dealership. We certainly don't want to ignore customers or lose their business. Somewhere we dropped the ball and we do apologize for this. Your comments are being forwarded to our General Manager for his review and request that he look into this. Due to dealerrater protecting its customers information, we are unable to see contact info for you. Would you please send your name and contact info to our GM, Tom Stegeman, tstegeman@machens.com? Again, our apologies, we should have done a better job.

March 05, 2020

Randy Wells is an awesome salesman! Willing to go above and beyond to make it a pleasant buying experience. He will find exactly what your looking for at the best price. More

by cspi
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wells, Derek Bertles
Mar 06, 2020 -

Joe Machens Capital City Ford responded

Thanks for the 5 stars for Randy Wells! We think he is "awesome", too. But it means so much more when our customers think so. Congratulations on the purchase of your new truck - it's a beauty! Let us know if you have any questions, we'll be glad to help out!

March 05, 2020

Great service! I didn’t have a second driver, so they delivered my new vehicle to my house 30 miles away. I also got a great deal, well below kbb. More

by Zaner
Recommend Dealer
Yes
Employees Worked With
Shawn Wagner
Mar 05, 2020 -

Joe Machens Capital City Ford responded

Great review! Thanks so much for the 5 stars for Shawn and our team. We loved hearing they delivered your new vehicle to your home. We try our best to make sure all our customers receive 5 star treatment! Thanks for choosing our dealership, we hope to see you again.

March 05, 2020

The staff at Joe Machens is the best! I don't buy or service my cars anywhere else...the service is second to none! Go here, you won't regret it! More

by steve
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Obermeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Paul, Steve Joplin, Angie Hulsey
Mar 05, 2020 -

Joe Machens Capital City Ford responded

We "LOVE" this! Thanks so much for taking the time to leave this review for our Service Dept! We all appreciate it. We sure hope to see you again.

March 04, 2020

Once again, we are very satisfied with our THIRD purchase through Bo Heavin. Being knowledgeable and straight forward he has put us at ease each time. Satisfied and happy with our vehicles. He has always che More

by pauletteelaine
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Bertles
Mar 04, 2020 -

Joe Machens Capital City Ford responded

Nothing we love more than our repeat and loyal customers! Thank you so much for the purchase of your "THIRD: vehicle from Bo Heavin. He always goes out of his way for his customers. Thank you for your continued customer loyalty to Bo and our dealership, we very much appreciate it! See you next time!

March 03, 2020

Love Joe Machens dealership . They are all very friendly, and helpfulI. They go went of thier way to help me find a fantastic car great price too. I will be buying a second car there soon. I wasn't sure More

by Barbaraslimm
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt wilde, Billy Underwood
Mar 04, 2020 -

Joe Machens Capital City Ford responded

Hi Barbara, What an "awesome" review for Bo and our Machens Crew! Thank you so much for letting us know about your purchasing experience. Great to hear that you found everyone helpful and friendly - we pride ourselves on customer service. Thank you again, we appreciate your business!

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