Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Joe Machens Capital City Ford

Jefferson City, MO

Overview
Employees
Reviews
Vehicles
4.8
7,904 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
Contact Dealership
View Awards

807 Southwest Blvd

Jefferson City, MO

65109

Directions

By Type

Showing 7,904 reviews

January 23, 2026

Very easy to work with. Would deal with them again. Absolutely, for sure. Any day of the week. More

by Antiquarium05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2026 -

Joe Machens Capital City Ford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 23, 2026

Good folks to take care of my car needs. Good service. Took care if my car needs. More

by JKSCHULTE25
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Jan 24, 2026 -

Joe Machens Capital City Ford responded

Thank you for choosing Joe Machens Capital City Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 23, 2026

Took care of problem quickly Kept me informed of the progress and let me know when it was done More

by ADRIANPOTTERY
Recommend Dealer
Yes
Report | Print
Jan 24, 2026 -

Joe Machens Capital City Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 22, 2026

Very easy to work with. Got me in what I wanted Nah I'm good thanks More

by princeofriva
Recommend Dealer
Yes
Employees Worked With
Josh Hubbard
Report | Print
Jan 22, 2026 -

Joe Machens Capital City Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 22, 2026

Dealing with judy was great. I found the truck I wanted on the used lot and waited and waited and no salesman come out. So I walked in the new side and dealt with judy. More

by speightkip92
Recommend Dealer
Yes
Employees Worked With
Shane Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Jackson
Report | Print
Jan 22, 2026 -

Joe Machens Capital City Ford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 22, 2026

Excellent service from the time I walked in the door. No pressure to do more than the necessary work. More

by Goph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 22, 2026 -

Joe Machens Capital City Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Machens Capital City Ford!

January 22, 2026

I walked in early in the morning to get my air filter and tires rotated and it was quick 45 minutes, done. More

by stacey.roestel
Recommend Dealer
Yes
Report | Print
Jan 23, 2026 -

Joe Machens Capital City Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Machens Capital City Ford.

January 21, 2026

Recall issue, didn't have all parts to complete, now I have to reschedule again for 2.5 hours. More

by Oelschlager56
Recommend Dealer
No
Report | Print
Jan 25, 2026 -

Joe Machens Capital City Ford responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. GSM - Harold Love hlove@machens.com

January 21, 2026

Josh made everything super easy He made sure I have the vehicle I wanted in the color I wanted with no hassle More

by princeofriva
Recommend Dealer
Yes
Employees Worked With
Josh Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Hubbard
Report | Print
Jan 21, 2026 -

Joe Machens Capital City Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Joe Machens Capital City Ford!

January 20, 2026

Friendly, honest person who helped us get out car back in one day He was a nice young man More

by CRAIGGRATZ
Recommend Dealer
Yes
Report | Print
Jan 21, 2026 -

Joe Machens Capital City Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Machens Capital City Ford.

1
...
3
4
5
...
791