Joe Machens Capital City Ford

very good experience Live in Fulton, went to buy a truck that day, ended up purchasing one at Joe Machens in Jeff City. Worked with Randy Wells to get purchase done. Live in Fulton, went to buy a truck that day, ended up purchasing one at Joe Machens in Jeff City. Worked with Randy Wells to get purchase done. More

Third Car Purchase Purchased a third car from Joe Machens. Just a great deal on a used car. I trust they have checked the car out and have established a fair value. Purchased a third car from Joe Machens. Just a great deal on a used car. I trust they have checked the car out and have established a fair value. More

Cell phones in the workplace! Machens moved the quick oil over to the main building which now delays the quick oil change. Waiting in line with the service cars so now you mix se Machens moved the quick oil over to the main building which now delays the quick oil change. Waiting in line with the service cars so now you mix service cars with quick oil cars now you’ve got a back up which is what happened to me in the morning. The fact that I was there for 50 minutes trying to get an oil change but the worst thing that I witnessed is the cashier on her cell phone looking at Facebook and texting her friends for a total of 33 minutes. I have tried to get some information on a medium priced new Ford truck and no one has gotten back to me yet. More

Smooth and easy From the very start the whole deal was just easy to do. There were very Reasonable in the pricing of my used vehicle. I would definitely deal with Jo From the very start the whole deal was just easy to do. There were very Reasonable in the pricing of my used vehicle. I would definitely deal with Joe Machens ford Jefferson City again. More

Oil change to new truck I came in for a oul change on my truck, and ended up leaving with a new truck. While waiting to be serviced, I went to visit with Doug keeler aka "fl I came in for a oul change on my truck, and ended up leaving with a new truck. While waiting to be serviced, I went to visit with Doug keeler aka "flex" just to catch up and see how he was doing. After talking to him for a bit he informed me of a great deal on a truck. After seeing what the deal was, I traded my truck in on a new one. Doug always goes above and beyond what it takes to keep his customers/family happy. He knows me well and cares about what he is doing. Someone who actually gives a xxxx about anything and anyone these days goes a long ways in my book. If you need a new vehicle, be apart of flex's family and experience the respect and dignity he will show you. Thanks Doug, we appreciate you. More

Great experience with ford My dealer Randy did great job for me. He was able to answer any questions I had and find vehicle i wanted. I hope to be happy for long time with my ve My dealer Randy did great job for me. He was able to answer any questions I had and find vehicle i wanted. I hope to be happy for long time with my vehicle. More

2016 MKX Purchase My experience with Machens has always been exceptional! This one was no different - Judy Obermeyer was wonderful and I could not be more happy with My experience with Machens has always been exceptional! This one was no different - Judy Obermeyer was wonderful and I could not be more happy with my purchase. Thank you so much!!!! More

Excellent service! Doug was very accommodating! He brought a car from Columbia for me to look at and which I ultimately bought. Very easy to work with. Doug was very accommodating! He brought a car from Columbia for me to look at and which I ultimately bought. Very easy to work with. More

Excellent Support for Long Distance Truck Purchase We purchased a truck site unseen from Douglas Keeler at Joe Machens Capital City Ford. Douglas was very responsive and helpful. He provided the info We purchased a truck site unseen from Douglas Keeler at Joe Machens Capital City Ford. Douglas was very responsive and helpful. He provided the information we requested in a timely fashion and was willing to FaceTime with us two times so we could see the vehicle inside and out. He was very honest and upfront about what we were buying and he accurately represented the vehicle we received. We did have a paperwork issue but Douglas and the dealership stood by their word and corrected the issue. They took photos as we requested before loading the vehicle on a transport. Great follow through and followup. Honest and fair. Douglas was top notch and I would recommend working with him if at all possible. More

Wonderful! Clean, very knowledgeable, willing to work with you as an individual and willing to to that extra long miles to get you the vehicle that you want. Th Clean, very knowledgeable, willing to work with you as an individual and willing to to that extra long miles to get you the vehicle that you want. Thank you very much! More