Joe Machens Capital City Ford

Complete satisfaction Randy Wells was very pleasant, helpful, and knowledgeable. Randy Wells was very pleasant and helpful. Would definitely recommend this dealership to Randy Wells was very pleasant, helpful, and knowledgeable. Randy Wells was very pleasant and helpful. Would definitely recommend this dealership to others. Did not go to any other dealership because we felt we would be very satisfied at this dealership More

Totally impressed with Flex (Doug) & the dealership!! We chatted with Flex (Doug) & then came in to see the vehive and drive it. We looked @ another vehicle with no pressure or rush on any part. Which we We chatted with Flex (Doug) & then came in to see the vehive and drive it. We looked @ another vehicle with no pressure or rush on any part. Which we have disliked any part in the past even thinking about a new vehicle purchases & going to dealership no thks!! This dealership's atmosphere is like no other we've experienced, the staff is so polite & a laid back atmosphere with no pressure. We found the right fit which was his first recommendation & can't be more pleased with the hole purchase experiences. His attention to every detail was amazing to say the least. Waiting for the paper work & the car being detailed before we left & being able to take it the same afternoon=Amazing. Not to mention a nice seating area with a beverage in hand for waiting & snacks wow More

We found the car we wanted at Joe Machens Ford We were looking to trade in our 2013 Ford Explorer and contacted several dealerships including the one where we bought it. They didn't call us back b We were looking to trade in our 2013 Ford Explorer and contacted several dealerships including the one where we bought it. They didn't call us back but Brad Bartlett of Joe Machens Ford did. He was helpful but not pushy. He answered all of our questions but never pushed. Our experience went very well and we are pleased with how things worked out. Thank you Brad. More

Outstanding Sales Experience We were looking for a car for my 16 year old son. After working with Doug Underwood, we ended up trading in both our vehicles and buying a 2016 Fiest We were looking for a car for my 16 year old son. After working with Doug Underwood, we ended up trading in both our vehicles and buying a 2016 Fiesta, Focus, and F-150. Even going from 2 cars to 3 our total monthly payments only went up about $100. More

Great experience This is second vehicle I got from Brad Bartlett and Tom Stegeman and was a great service. Ford makes a great product! I will visit again and buy fro This is second vehicle I got from Brad Bartlett and Tom Stegeman and was a great service. Ford makes a great product! I will visit again and buy from Brad! More

Wonderful Experience! I just had a wonderful experience trading vehicles here. Brad was very helpful and interested in helping choose the best car for me. He was friendly a I just had a wonderful experience trading vehicles here. Brad was very helpful and interested in helping choose the best car for me. He was friendly and I will definitely recommend him to others. Jeff in the finance office was very helpful and made all the paperwork painless. More

Ford Edge Had a great experience test driving and eventually buying our new Ford Edge. Cody Hodge walked us thru and showed us how to use everything in the ca Had a great experience test driving and eventually buying our new Ford Edge. Cody Hodge walked us thru and showed us how to use everything in the car. Thanks Cody for the great service! We'll remember you if we decide to buy another. More

Great service! Brad Bartlett is the GOAT! His outstanding work ethic and incredible knowledge of his industry is unmatched! I'll never buy a car from anyone but Brad Brad Bartlett is the GOAT! His outstanding work ethic and incredible knowledge of his industry is unmatched! I'll never buy a car from anyone but Brad! More

Great Experience I came in expecting to not get anywhere, but left very happy! Brad, Bryan, and Tom were all extremely helpful. Everyone was very friendly and made sur I came in expecting to not get anywhere, but left very happy! Brad, Bryan, and Tom were all extremely helpful. Everyone was very friendly and made sure I had what I needed. More

Great deal on a used Transit Connect Smooth buying process. Tom, the GM, and Brad, my salesman, were very straight and honest. The car cleaning crew could have done a better job but Brad Smooth buying process. Tom, the GM, and Brad, my salesman, were very straight and honest. The car cleaning crew could have done a better job but Brad was able to take care of things to my level of satisfaction. A solid 4.8 overall. Thanks, guys! More