Joe Machens Capital City Ford

I recently visited Joe Machens Capital City Ford/Lincoln dealership in Jefferson City in search of my first, new car. The salesmen I worked with were very friendly and never over-bearing. They were always m dealership in Jefferson City in search of my first, new car. The salesmen I worked with were very friendly and never over-bearing. They were always more than happy to answer any questions I had at any time, and returned any of my calls very promptly. They always had a smile on their faces, although I'm sure it was frustrating at times with all of my questions, being new to the car-buying industry. They offered to stay as late as I needed to answer any questions, and to help me find the car that fit all of my needs and wants. After just two days, the salesmen had explained even the tinest of details about the loans, interest rates I qualified for, and had showed me as many cars, in as many locations that I wanted to see. I am proud to say I have signed all the papers and am on my way to owning my brand new ford! I would most definitely recommend the Joe Machens in Jefferson City to anyone whom is looking to buy a great vehicle. The service is wonderful and they have some amazing rides!! Good luck!! More

Well, our experience yesterday was so excellent, we had to buy another car today! Everyone we dealt with was outstanding! We basically worked with the same people as yesterday with the addition of one ot to buy another car today! Everyone we dealt with was outstanding! We basically worked with the same people as yesterday with the addition of one other person (sorry, can't remember his name) and they just made us an offer that we could not refuse! I am very excited to go pick up my new Fiesta tomorrow! I would definitely recommend this dealer to anyone! More

Scott Jackson proved to be a superb & valuable resource for us throughout the purchasing process & beyond. He is above all honest & forthright, yet his good listening skills & amiability make for resource for us throughout the purchasing process & beyond. He is above all honest & forthright, yet his good listening skills & amiability make for a winning combination as he shepherds one through the car, purchasing process. You can trust him to follow through with details & no question is too small for him to investigate. He's a great facilitator, he makes things happen. I also want to give a shout out for Rick McDonald, Scott's immediate superior, his cooperation sealed the deal for us & he always kept his sense of humor throughout. Don't hesitate to shop Joe Machens, you'll be so pleasantly surprised, at the level of service, you'll wonder why you hadn't purchased a car from them sooner. M.A. in Jefferson City, MO. More

We pulled into the dealership and was quickly greeted by Ryan Becker. We told him what we were looking for and that we had been to other dealerships. He immediately directed us to the vehicle we were look Ryan Becker. We told him what we were looking for and that we had been to other dealerships. He immediately directed us to the vehicle we were looking for and within a few minutes after arriving at the dealership, we were test driving a new Ford Fusion. Upon our return, Ryan was waiting for us and took us to his office for a write-up. Tom Stegeman also came in to talk to us about our trade-in. Tom gave us what we were wanting for our truck as a trade-in. After the trade-in was approved, we were escorted into Terry Bradshaw's office for the financing paperwork. Everything went so smoothly and we were approved within a couple of minutes. Everyone we dealt with were very friendly, they answered all of our questions, and made the whole process very pleasant! More

This is the third car we have bought with Don Racinowski's help. We know we will always get good service and a good deal Racinowski's help. We know we will always get good service and a good deal More

This is the second vehicle we have purchased from Doug Underwood. My wife and I feel that Doug and Capital City Ford were fair and honest with us in helping us trade recently for a 2013 Ford Escape. Doug Underwood. My wife and I feel that Doug and Capital City Ford were fair and honest with us in helping us trade recently for a 2013 Ford Escape. Doug found a vehicle that was equiped as we wanted in a color that we liked. We have used Capital City Fords service and maintance dept and have found them to be very helpful. More

The salesman, Doug Underwood was very engaging, steered us the right direction for what we specified in a new car, but did not "oversell" the deal. Doug stayed on top of the ongoing transactions, and we a us the right direction for what we specified in a new car, but did not "oversell" the deal. Doug stayed on top of the ongoing transactions, and we are completely satisfied. Also had a very good experience with finance man John Brown. Jim & Lynda Hartwick More

I shopped online and Brad was so helpful. He was a no pressure salesman and I really appreciated that. The website was up to date and made the purchase of my new car very easy. pressure salesman and I really appreciated that. The website was up to date and made the purchase of my new car very easy. More

Joe Herx and the entire Machens team gave us great Customer Service. We will definitely do business with them again. Would highly recommend this dealership Customer Service. We will definitely do business with them again. Would highly recommend this dealership More

The entire staff at Machens Capital City goes above and beyond to make your car buying experience enjoyable! I will always go to MCC for my vehicles. beyond to make your car buying experience enjoyable! I will always go to MCC for my vehicles. More