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Joe Rizza Acura

Orland Park, IL

4.6
2,112 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,112 reviews

September 03, 2020

We are very happy with our car and the service . Denise is very knowledgeable and helped us since 2014 when we first got our car from your dealership. More

by diana.leku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
Sep 08, 2020 -

Joe Rizza Acura responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Denise does for Joe Rizza Acura and our customers. Hope to see you again soon! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 02, 2020

Great customer service. Kylie is true pro at her job. I was kept informed about my automobile throughout the servicing process the Maintenance was done in timely manner No worry this is my place for a More

by RPERROW41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kylie
Sep 04, 2020 -

Joe Rizza Acura responded

Hi and thanks for the great feedback! We're very happy that Kylie was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 02, 2020

Didn’t like that they replace radio CD player with a used not new unit I always feel comfortable and welcomed with Matt and they did a good job cleaning my car. More

by Scanas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The woman at the window when I checkout
Sep 04, 2020 -

Joe Rizza Acura responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 02, 2020

Everyone was very helpful every step of the way, from getting me in the next day for service to arranging a courtesy shuttle. They always do everything they can to make the process quick and easy! More

by sernst228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Joe Rizza Acura responded

Thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Acura, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 01, 2020

Service is awesome as always I was in and out less than 30 minutes Very trustworthy service team Have known them a very long time and I’m a loyal Acura customer More

by EMCLANCY1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2020 -

Joe Rizza Acura responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 01, 2020

They were very, very nice polite and accommodating they treated me very well I intend to make this where I get my Acura serviced in the future More

by Rocko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Sep 05, 2020 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your kind words about your experience at Joe Rizza! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 29, 2020

The service at this dealership is second to none! Ted Jurick is courteous, professional, and communicates everything in a prompt manner. My car comes back so clean! More

by joshstoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Joe Rizza Acura responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Ted is a great people person and he strives to create a positive experience for every customer. If you have any questions, please do not hesitate to come see us! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 28, 2020

Sales personnel was very knowledgeable about their products and were able to answer all my questions and concerns about my decision to purchase to right automobile. More

by TYLERMABEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Odom
Sep 01, 2020 -

Joe Rizza Acura responded

Tyler, thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Acura, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 28, 2020

Everyone is fabulous!! Great quality. Always a great Everyone is fabulous!! Great quality. Always a great experience when we come in for service. Thank you for always being fabulous!!! Have a g More

by ROBINOLK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Joe Rizza Acura responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team! Please let us know if we can do anything further to help! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 28, 2020

From the time I entered the show room to the purchase of my vehicle, Jim, my salesman made me feel very comfortable. He went above and beyond to make sure that I was satisfied. More

by ROYALTYPB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Sabbia, Alyssa Adams
Sep 02, 2020 -

Joe Rizza Acura responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Sep 02, 2020 -

ROYALTYPB responded

I am glad that I chose your dealership when purchasing my car. I look forward to building a customer base relationship with you and your team.

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