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Joe Rizza Acura
Orland Park, IL
2,110 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,110 reviews
May 11, 2020
Very professional and thorough. The job took several days to complete since there were multiple items to repair. Chris let me know that the job was going to take several days so it didn’t hit me unexpec days to complete since there were multiple items to repair. Chris let me know that the job was going to take several days so it didn’t hit me unexpectedly. The service was done in the time estimated. More
by MOKENA.DAVE44
Verified Customer
May 11, 2020
I have always had a pleasant experience at this location. The service representative was courteous and professional. I have never had any problems with the service department. The service representative was courteous and professional. I have never had any problems with the service department. More
by porche4
Employees Worked With
May 08, 2020
Excellent dealership!!! The best people that I have ever done business with. Your Service Manager Chris is excellent. But then so are Charlotte and Matt. I love Joe Rizza Acura. done business with. Your Service Manager Chris is excellent. But then so are Charlotte and Matt. I love Joe Rizza Acura. More
by Cubfins
May 08, 2020
Very professional service. I did not feel intimidated or bullied into getting services I did not want. Patiently listened to my concerns. They also informed me of promotions that they were running so that bullied into getting services I did not want. Patiently listened to my concerns. They also informed me of promotions that they were running so that I could get a better price on my services. Just awesome all around. I will definitely return. More
by NBTMBM
May 08, 2020
The Service Department is very professional and provides timely service. They always provide me with useful information and realistic expectations. The place is clean and the people are nice. timely service. They always provide me with useful information and realistic expectations. The place is clean and the people are nice. More
by Rhonda H.
Employees Worked With
May 06, 2020
Great service ! Everyone was very helpful from service to paying at the cashier. The RDX is running great and we are happy. Thank you and god bless paying at the cashier. The RDX is running great and we are happy. Thank you and god bless More
by KLOOK310
Employees Worked With
May 06, 2020
I purchased my first car from Rizza Acura because it was my local dealership. I bought my next two cars from Rizza because of their service department! my local dealership. I bought my next two cars from Rizza because of their service department! More
by SCOTT
Employees Worked With
Other Employees :
Charlotte Guinta
May 06, 2020
We experienced top notch service from the beginning through to the finance dept. Pristine and comfortable dealership and Bob Caputo was bar none the greatest sales person. I am extremely happy with through to the finance dept. Pristine and comfortable dealership and Bob Caputo was bar none the greatest sales person. I am extremely happy with my purchase and am able to operate all of the vehicles perks and whistles. I hate to say this but I’m looking forward to my first service visit. Thank you Acura Rizzo👍🏽 More
by dbluflu1
May 06, 2020
Great place excellent service we were very pleased with our experience. Pat and Denise haves us excellent service and made everything easy . We will come back our experience. Pat and Denise haves us excellent service and made everything easy . We will come back More
by rnugent0
May 05, 2020
The sales staff were friendly and knowledgeable. All the details for this sale worked out on my behalf. I'm greatful and thankful to Denise and Pat!!! details for this sale worked out on my behalf. I'm greatful and thankful to Denise and Pat!!! More
by lgrubbs
