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Joe Rizza Acura

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.6
2,108 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,108 reviews

September 30, 2023

Bought an new Acura MDX advance package. Thanks now comes to service on my vehicle. More

by HAPPYANNL32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Joe Rizza Acura responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new Acura MDX. We truly appreciate your feedback!

September 27, 2023

Do you want my biggest pet peeve is being misled and I was definitely misled. I asked for a remote start and was told the remote starts are now only on your phone in an app that is not true. Also, I was n More

by DEBBIE.SELLS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sabbia
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2023 -

Joe Rizza Acura responded

Thank you for bringing this to our attention, Debbie, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 22, 2023

Open in App Back Sharon C. ’s Reviews Joe Rizza AcuraAuto Repair, Auto Parts & Supplies, Body Shops One hour ago I recently purchased my 2nd vehicle from Rizza Acura in More

by shaeshae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pat Dazel
Report | Print
Sep 27, 2023 -

Joe Rizza Acura responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 19, 2023

Robert Griffin provides excellence in customer service. My car was cleaned very well. I will make sure I return to this dealer for service More

by TNN.JAMES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Griffin
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Sep 20, 2023 -

Joe Rizza Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Robert and our team, and we look forward to working with you again.

September 16, 2023

I was very pleased with the overall deal. The sales person and manager were great. The finance person was very rude and condescending. I know it was late but he was not nice at all. More

by CMPERKINS14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
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Sep 18, 2023 -

Joe Rizza Acura responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Rizza Acura!

September 09, 2023

I have been able to find three cars that I have been totally satisfied with. More

by HLGREEN829
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
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Sep 11, 2023 -

Joe Rizza Acura responded

Thanks for sharing your thoughts about your experiences with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

September 04, 2023

I was in and out in 2 hours. I got the car I wanted for the price I wanted More

by PHAYES4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Joe Rizza Acura responded

Thanks for sharing about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

August 27, 2023

Jeremy Lillie was amazing to work with. Couldn't be happier with my 2023 MDX ASPEC! More

by Vicki Buss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2023 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us, Vicki. We are delighted to learn about your positive experience and congratulations on your new MDX! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 18, 2023

Hassle-free car dealership, they go above and beyond to give you what you want. Jay is an EXCEPTIONAL salesperson!!! This dealership is so welcoming. They all are Nice & Polite, including the manager!! More

by Mo & Dell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2023 -

Joe Rizza Acura responded

Thanks for your feedback on your recent visit to Joe Rizza Acura. It's great to hear that Jay and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

August 05, 2023

Not pushy for sale. When I did purchase the car Michael, took the time to show all the devices on my new car. More

by VALJACK1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Scumaci
Report | Print
Aug 09, 2023 -

Joe Rizza Acura responded

Thank you for choosing Joe Rizza Acura. Your feedback and rating mean a lot to us. We're glad to hear that Michael was able to help, and we hope to see you again. Congratulations on your new purchase!

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