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Joe Rizza Acura
Orland Park, IL
2,108 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,108 reviews
May 28, 2016
Excellent Friendly, professional, customer focused. Our experience with the sales team and the finance person was great. We feel we got a great vehicle at a fa Friendly, professional, customer focused. Our experience with the sales team and the finance person was great. We feel we got a great vehicle at a fair price. We will definitely recommend Joe Rizza Acura based on the service we received from Mark Berry and the team at the dealership. More
by Lisalat
Employees Worked With
Denise Manikouras, Mark Berry
May 25, 2016
Sales and first service Denise Manikouras was the sales representative who sold us the MDX and Pat Dazzo was the manager.We have never dealt nicer more helpful people when bu Denise Manikouras was the sales representative who sold us the MDX and Pat Dazzo was the manager.We have never dealt nicer more helpful people when buying a car.Deanna Kalas was the service advisor who took care of the car on first visit which took lest than an hour,she was very helpful and friendly. More
by Sammy
May 20, 2016
Timing belt replacement My '06 Acura TL needed a new timing belt per maintenance guidelines and I had a price from a local service shop before I checked out Rizza Acura. I wa My '06 Acura TL needed a new timing belt per maintenance guidelines and I had a price from a local service shop before I checked out Rizza Acura. I was pleasantly surprised and glad I stopped by for a quote. Not only was the price less but I was provided with a free loaner car! I've always assumed the dealer rates were more but from now on, as long as I own my TL I will be taking my TL to Acura for maintenance and repairs. Thank you Rizza Acura!! More
by pacman53
Employees Worked With
Chris Kailer was very friendly and helpful on quoting a price and scheduling my service. I was glad to have met him.
May 17, 2016
Excellent Customer Service Traded in two Acuras and leased a new one. Received great customer service from Denise . Very helpful and courteous. Would recommended to anyone think Traded in two Acuras and leased a new one. Received great customer service from Denise . Very helpful and courteous. Would recommended to anyone thinking of Acura. More
by Vince Aversano
Employees Worked With
Denise Manikouras
May 16, 2016
Ted and his crew in service never disappoint ..... Ted (Service Manager) and his team never disapoint ... Acura makes a great car, but this dealership, and the people that work there is what keeps me Ted (Service Manager) and his team never disapoint ... Acura makes a great car, but this dealership, and the people that work there is what keeps me coming back... More
by carguy62
Employees Worked With
Other Employees :
Santiago is awesome too!!!, Charlotte Guinta
May 01, 2016
Great service department . Matt kept me informed on the status of my vehicle. Service was completed before the time that was quoted to me which helped me get out sooner. . Matt kept me informed on the status of my vehicle. Service was completed before the time that was quoted to me which helped me get out sooner. More
by Kalil Baste
Employees Worked With
April 23, 2016
Great parts dept service Tony in the parts department was particularly helpful,patient, and professional. If all the Rizza employees are like Tony, then this is a superior de Tony in the parts department was particularly helpful,patient, and professional. If all the Rizza employees are like Tony, then this is a superior dealership indeed! Highly Recommended! Thanks, again. Tony Frank Kody Naoma Waller Tinley Park More
by Frank Kody
Employees Worked With
April 22, 2016
worst experience ever.. I am writing review after a year i bought my Acura ilx. I bought Used Acura ILX 2013 only 3000 mile dealership demo model. when me and uncle went to s I am writing review after a year i bought my Acura ilx. I bought Used Acura ILX 2013 only 3000 mile dealership demo model. when me and uncle went to see the car it had almost new tire since it had only 3000 mile on it. I bought the car that day. sales associate guy told us to come pick it up next day so they can wash, wax and detail the interior of the car. i went next day to pick up the car and do final payment on it. i made a full payment on the car no finance nothing and about a week later i drop through construction zone and a nail got stuck on the tire. i had my mechanic take it out for me and to puncture the tire for me. and he told me that my tires are really old compared to the milage on my car and that they are worn out and they already had a previous puncture done to the tires. More
by rena19
March 15, 2016
Phenomenal Service!!! I had a great experience at Joe Rizza Acura the moment I pulled my vehicle into the service drive. I've been to two other Acura dealerships (Muller's I had a great experience at Joe Rizza Acura the moment I pulled my vehicle into the service drive. I've been to two other Acura dealerships (Muller's Woodfield Acura and McGrath Acura of Westmont) and they don't come close to the kind of service that is provided at Joe Rizza Acura. The customer service is phenomenal. Big thanks to Chris, one of their service advisers, and Jason, one of their mechanics! Jason stayed late to work on my car and took the time to explain and show me things on my Acura that I had questions about. Chris, took the time to explain options and was very patient with me. I'll definitely continue to get my vehicle serviced at Joe Rizza Acura. More
by ealarcon103
February 23, 2016
there service department are full of crooks. My wife took our acura to Midas to get a tune up. the car is 15 years old we bought used a year ago and it needed a tune up. Midas ran a diagnostic o My wife took our acura to Midas to get a tune up. the car is 15 years old we bought used a year ago and it needed a tune up. Midas ran a diagnostic on the car and found it need parts which we had fixed at a cost pf near $700. It also had an engine light on but they said we would have to take it to a dealer because there was also a recall on the modeal of acura. So we did just that. they Joe Rizza acura said they would have to run another diagnostic on the car because they wouldn;t take Midas word for it and chare me $130. when the got done they said we had to get the same part changed that Midaz again for $792 + Tax. I know that is how a dealer makes his money is on serviceing cars ar by cheating the car owners? Then we were told the recall had expired. What is going on your service department? Chris Kailer is the man she was dealing with. More
by henry
Employees Worked With
