
Joe Rizza Acura
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,112 reviews
Great parts dept service Tony in the parts department was particularly helpful,patient, and professional. If all the Rizza employees are like Tony, then this is a superior de Tony in the parts department was particularly helpful,patient, and professional. If all the Rizza employees are like Tony, then this is a superior dealership indeed! Highly Recommended! Thanks, again. Tony Frank Kody Naoma Waller Tinley Park More
worst experience ever.. I am writing review after a year i bought my Acura ilx. I bought Used Acura ILX 2013 only 3000 mile dealership demo model. when me and uncle went to s I am writing review after a year i bought my Acura ilx. I bought Used Acura ILX 2013 only 3000 mile dealership demo model. when me and uncle went to see the car it had almost new tire since it had only 3000 mile on it. I bought the car that day. sales associate guy told us to come pick it up next day so they can wash, wax and detail the interior of the car. i went next day to pick up the car and do final payment on it. i made a full payment on the car no finance nothing and about a week later i drop through construction zone and a nail got stuck on the tire. i had my mechanic take it out for me and to puncture the tire for me. and he told me that my tires are really old compared to the milage on my car and that they are worn out and they already had a previous puncture done to the tires. More
Phenomenal Service!!! I had a great experience at Joe Rizza Acura the moment I pulled my vehicle into the service drive. I've been to two other Acura dealerships (Muller's I had a great experience at Joe Rizza Acura the moment I pulled my vehicle into the service drive. I've been to two other Acura dealerships (Muller's Woodfield Acura and McGrath Acura of Westmont) and they don't come close to the kind of service that is provided at Joe Rizza Acura. The customer service is phenomenal. Big thanks to Chris, one of their service advisers, and Jason, one of their mechanics! Jason stayed late to work on my car and took the time to explain and show me things on my Acura that I had questions about. Chris, took the time to explain options and was very patient with me. I'll definitely continue to get my vehicle serviced at Joe Rizza Acura. More
there service department are full of crooks. My wife took our acura to Midas to get a tune up. the car is 15 years old we bought used a year ago and it needed a tune up. Midas ran a diagnostic o My wife took our acura to Midas to get a tune up. the car is 15 years old we bought used a year ago and it needed a tune up. Midas ran a diagnostic on the car and found it need parts which we had fixed at a cost pf near $700. It also had an engine light on but they said we would have to take it to a dealer because there was also a recall on the modeal of acura. So we did just that. they Joe Rizza acura said they would have to run another diagnostic on the car because they wouldn;t take Midas word for it and chare me $130. when the got done they said we had to get the same part changed that Midaz again for $792 + Tax. I know that is how a dealer makes his money is on serviceing cars ar by cheating the car owners? Then we were told the recall had expired. What is going on your service department? Chris Kailer is the man she was dealing with. More
Good service at a fair price. We were able to make an appointment and have the car serviced for oil change and tire rotation within two days. The service was prompt, courteous, co We were able to make an appointment and have the car serviced for oil change and tire rotation within two days. The service was prompt, courteous, cost was fair ($59 synthetic oil change, $19.95 tire rotation), and car was hand washed. We had our other car recently serviced here as well (100,000 maintenance w/ oil change, transmission fluid flush, and spark plug replacement). I would recommend Joe Rizza to anyone. We will continue to use them for our cars' service. More
Top Notch Dealership! Everything about Joe Rizza Acura in Orland Park, IL is TOP NOTCH! Since 2007, I have purchased three brand new Acuras (2007 TSX, 2013 RDX and 201 Everything about Joe Rizza Acura in Orland Park, IL is TOP NOTCH! Since 2007, I have purchased three brand new Acuras (2007 TSX, 2013 RDX and 2016 RDX), all from my AMAZING sales consultant at Joe Rizza Acura in Orland Park, IL - Denise Maniakouras. Not only is she incredibly knowledgeable about the vehicles that she sells, but she is also very personable! If you are in the market for a new car, contact Denise! I promise - you will NOT be disappointed! I must also give props to Ted Jurick and the Joe Rizza Acura Service Team in Orland Park, IL! These guys are AMAZING! Their attention to detail, as well as friendly and accommodating personalities, will bring me back for ANY and ALL of my car's service needs! Thank you for always taking care of my cars! I can honestly say that I plan to continue servicing and purchasing any and all of my current and future Acuras with Joe Rizza Acura of Orland Park! Thank you for all that you do! Amy Sandow More
Great place to do business. Every time I take my RDX in for oil changes, tire rotation, etc., the guys who work in the service area are truly knowledgable, professional, courteou Every time I take my RDX in for oil changes, tire rotation, etc., the guys who work in the service area are truly knowledgable, professional, courteous, and wonderful people to do business with. Matt and Chris are usually the employees I deal with in Service and they couldn't be nicer. I'm very happy with the service I get from Acura and they always wash my car when they are done. Sue More
Excellent Service Service was timely (50 min) and reasonably priced for an oil and filter change, tire rotation and inspection. They also include a hand wash at no cos Service was timely (50 min) and reasonably priced for an oil and filter change, tire rotation and inspection. They also include a hand wash at no cost. More
Horrible Service Center I bought a brand new Acura ILX last year. When purchasing it I was recommended to get the maintenance package as well at the tire warranty. The Mainte I bought a brand new Acura ILX last year. When purchasing it I was recommended to get the maintenance package as well at the tire warranty. The Maintence package included free oil changes as well as free tire rotations. The tire warranty covered any damage the tires had as well as replacing them at NO COST if needed. I eneded up purchasing both packages when buying the car. A year and half later one of my tires blew out on the highway. I had my father take the car to the service center to get the tire replaced. They told him it would be $179 for the new tire. He let them know I had tire warranty and they insisted that nothing showed up on my file. He ended up paying and I started to second guess myself that maybe I didn't have the warranty. I then looked through all my paperwork and there it was! The contract for my tire and wheel warranty. I called them back and they didn't even apologize but just let me know that I had to call the number on the contract and place a claim in order to get my money back. This isn't the first time something like that has happened. The first time I got my oil changed they tried to charge me as well until they looked into my Maintence package and realized they were wrong. I'm extremely disappointed on how poor the customer service is at this location. I would go to another place but I figured since I purchased the car there as well as all the warranties it would make sense to take it there for Maintence but I think at this point I'd rather go somewhere else. If you purchase ANYTHING at this dealership make sure you keep all your paperwork because they might just be too lazy to investigate what you have and take advantage of you. So much time and money was wasted. More
Priceless Went in with an offer from another dealer. Wanted more proof than an email correspondence. I then asked for their price independent of the best offer Went in with an offer from another dealer. Wanted more proof than an email correspondence. I then asked for their price independent of the best offer I received. The manager, Pat Dazzo, declined to give a price on the vehicle I was interested in and did not want to sell me a car that day. He said to go get the best offer from another dealer in writing with full details of the car and then comeback and see if they can beat it. I already did that Pat! I'm not wasting my time doing more of the same legwork and coming back hoping you will match the offer. What a waste! I will never recommend anyone going to a place where they treat you like they are doing you a favor by selling you a car. Joe Rizza should be ashamed of the way you treat customers. The dealership doesn't even deserve 1 star. More