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Joe Rizza Acura

Orland Park, IL

4.7
2,018 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,018 reviews

January 11, 2022

Very efficient customer service and communication at this dealership. Estimated service time was very accurate. More

by lacscully
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Joe Rizza Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

January 10, 2022

Great service and I appreciate the short wait. Your team is very professional. Thank you. More

by Vivianvaltas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Adams
Jan 10, 2022 -

Joe Rizza Acura responded

Thank you so much for your excellent review, Vivian! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else. We're always happy to help.

January 10, 2022

JP was great to work with. He was in constant communication. Great service. Keep up the great work. More

by piper_maru42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP in service
Jan 10, 2022 -

Joe Rizza Acura responded

Thank you for the kind words for JP and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

January 06, 2022

Nice Friendly & Fast. I would be returning! They have great staffing Thank you again guys. More

by Sheena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Joe Rizza Acura responded

Thank you, Sheena, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!

January 06, 2022

No pressure sales. Exact car we wanted at a reasonable price and paper work straight forward More

by DTESTD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Sabbia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Adams
Jan 06, 2022 -

Joe Rizza Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura!

January 06, 2022

Excellent service experience, job done right the first time - thank you & see you again in the near future More

by wesley.rozanski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Joe Rizza Acura responded

Wesley, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 06, 2022

Fast and on time courteous personnel were friendly and listened got my car fixed and out the door oil change in half hour More

by Evelina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Joe Rizza Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 06, 2022

Matt was very professional and knowledgeable. He was also very accommodating. That’s admirable especially during times like these. More

by MSANN60617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Joe Rizza Acura responded

We are very happy to hear that Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 06, 2022

Matt addressed my concerns and fixed my repair issue without any attempt to "upsell" any additional services. More

by GMREID142
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Joe Rizza Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt and our team met your expectations. Thank you again for choosing Joe Rizza Acura!

January 06, 2022

Brought car in for sudden deceleration of car on highway and intermittent lunging of transmission. Service said they ran diagnostics on it but could not find anything. Software update was done and was given More

by K.KOULIANOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Joe Rizza Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

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