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Joe Rizza Acura

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.7
2,021 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,021 reviews

January 06, 2022

Matt was very professional and knowledgeable. He was also very accommodating. That’s admirable especially during times like these. More

by MSANN60617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2022 -

Joe Rizza Acura responded

We are very happy to hear that Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
January 06, 2022

Matt addressed my concerns and fixed my repair issue without any attempt to "upsell" any additional services. More

by GMREID142
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2022 -

Joe Rizza Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt and our team met your expectations. Thank you again for choosing Joe Rizza Acura!

Helpful
January 06, 2022

Brought car in for sudden deceleration of car on highway and intermittent lunging of transmission. Service said they ran diagnostics on it but could not find anything. Software update was done and was given More

by K.KOULIANOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2022 -

Joe Rizza Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

Helpful
January 05, 2022

Very satisfied with service no pressure buying car quick transaction service the agent was super nice More

by BDUDZINSKI62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Adams
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Jan 05, 2022 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
January 05, 2022

Always a pleasant experience here with the entire team. Very helpful, courteous and joyful on each visit! More

by JUENELLE.ROSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2022 -

Joe Rizza Acura responded

Juenelle, Thanks for sharing your thoughts about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

Helpful
January 05, 2022

Very pleasant place to do business..The employees are Very pleasant place to do business.. The employees are very professional They do very good work on your car More

by JOSEPHINEYOUNG65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2022 -

Joe Rizza Acura responded

Josephine, Thank you for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Jan 06, 2022 -

JOSEPHINEYOUNG65 responded

Keep during good work. Keep making customers happy. Ted Jurik is the best. Been this way every since i have known him and during business wifh him since the 90's. Hes an asset to your company.

Helpful
January 05, 2022

Chris and Matt are very helpful when you are in for service Great Service department More

by TBRASKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2022 -

Joe Rizza Acura responded

We appreciate your business, Chris, Matt, and our service team looks forward to serving you again soon!

Helpful
January 05, 2022

Great service you come to expect when visiting the service dept at Joe Rizza Acura! More

by GERARDDCHGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2022 -

Joe Rizza Acura responded

Gerard, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

Helpful
January 04, 2022

Friendly, welcoming and fast service. Employees were extremely helpful. I Can’t wait to return. More

by VPERKINS0
Customer Service
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2022 -

Joe Rizza Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

Helpful
January 03, 2022

The service people at Joe Rizza is excellent and very professional I will always use them for my care service More

by Geri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2022 -

Joe Rizza Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
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