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Joe Rizza Acura

Orland Park, IL

4.6
2,109 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,109 reviews

September 23, 2021

It took 2 plus hours to replace a part in the radio and plug a tire. Brakes were not repair and the squeaking is now louder. More

by ruth311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Joe Rizza Acura responded

We are sorry to hear that you didn't have a completely satisfying experience. Please don't hesitate to reach out to us directly, we would appreciate the opportunity to address your concerns. We sincerely value your business and hope you will give us another opportunity to serve you.

September 22, 2021

It was good Customer service I really like how y’all Operate y’all Business More

by Dashawn gist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Adams, Anthony LaGiglio
Sep 22, 2021 -

Joe Rizza Acura responded

Dashawn, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Sep 23, 2021 -

Dashawn gist responded

No problem I will be coming to y’all for me things I need done on my car

September 21, 2021

I’m in and out of this service center in 30 mins without an appointment for Oil change & Tire repair. Excellent customer service. More

by Raj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Joe Rizza Acura responded

Raj, Thank you for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're glad Matt and our team were able to help, and we hope to see you again!

September 21, 2021

Staff is always responsive and professional. I dropped my car off in the morning and it was ready before the suggested time given. More

by abrunson0130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Joe Rizza Acura responded

We appreciate your business, Matt and our team looks forward to serving you again soon!

September 21, 2021

A reason for buying a car at Rizza is the service department from top to bottom More

by OMALLEYTOM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Joe Rizza Acura responded

Tom, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matt and our team, and we look forward to working with you again.

September 21, 2021

Service is prompt & efficient. Personnel keep you updated on any changes or adjustments that are needed with your service More

by gmarshall371
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Joe Rizza Acura responded

It's great to hear that Matt was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!

September 20, 2021

I always buy my cars from Pat and Denise. We are in and out fast. Great service!! More

by RONAY_20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sabbia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony adaska, Denise Manikouras
Sep 20, 2021 -

Joe Rizza Acura responded

Thank you so much for choosing Joe Rizza Acura! Congrats on your new purchase, and let us know if we can be of any more assistance!

September 19, 2021

Info me about all I needed to repair waited only an hour good service good job More

by Jamesoo7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2021 -

Joe Rizza Acura responded

Thanks for sharing your thoughts about your experience working with Matt and Chris here at Joe Rizza Acura. We appreciate your business and hope to see you again soon!

September 17, 2021

I love the great service we always get at our Joe Rizza dealership . Everyone is knowledgeable and friendly. . The service is provided in a timely manner . More

by longstreet716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2021 -

Joe Rizza Acura responded

Thank you for your very kind review. Matt and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

September 16, 2021

Fast and courteous staff that exhibited knowledge on any questions that were presented to them More

by SHUNTRICEWILLIFULL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Joe Rizza Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

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