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Joe Rizza Acura

Orland Park, IL

4.7
2,021 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,021 reviews

January 28, 2021

Excellent service by Matt & Team! Efficient time management, reviewed next steps and friendly atmosphere!! Have been coming here for 5 years and will continue to do so More

by JMAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Joe Rizza Acura responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 27, 2021

Excellent service - advised work needed, confirmed what I wanted done and completed promptly. Kept me updated. Car was clean inside and out when I picked up. More

by Paulb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Joe Rizza Acura responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 26, 2021

I made an appointment to have the grill fixed on my 2016 Mdx. Worked with Chris and he was amazing. Worked with him In past and is always wonderful. More

by pmizera2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Joe Rizza Acura responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 26, 2021

Chris was awesome in diagnosing the issue with my vehicle and ensuring my warranty would cover the cost of the repairs. Thank you very much. More

by Ptheodore76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Joe Rizza Acura and we look forward to your continued business! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 26, 2021

Great experience with my new car purchase as well as the service Department. So very happy with my new Acura RDX, Thank you Rizza Acura. More

by JSILIUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Kassanitz, Anthony LaGiglio, Denise Manikouras, Alyssa Adams
Jan 29, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Joe Rizza Acura! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 26, 2021

Called when they located the part. Repair took less than 1 hour which was the estimated time. The car was cleaned and vacuumed. Everything works great. More

by RBUDICIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Joe Rizza Acura responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 25, 2021

Matt was great. Very friendly and professional. Will definitely be returning to this Joe Rizza dealership for all my service needs. You guys are awesome. More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Joe Rizza Acura responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 25, 2021

I’ve been a customer for 21 years. Joe Rizza Acura’s service department keeps me coming back. Ted along with his team strive for 100% customer satisfaction. More

by Gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Joe Rizza Acura responded

Gail, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 24, 2021

Great service and excellent team !This is one of the Great service and excellent team ! This is one of the Best place to take your car for service. Very friendly, courteous and amazing staff. Was ready More

by hiren1081
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Joe Rizza Acura responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 23, 2021

Chris is an excellent service rep who took care of me when I was getting my oil changed the whole crew there is really very good I will continue to do business with them More

by abed1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jan 27, 2021 -

Joe Rizza Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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