Back

Joe Rizza Acura - Service Center

Orland Park, IL

4.9
1,321 Reviews

1,321 Reviews of Joe Rizza Acura - Service Center

Sort by
August 29, 2018

Service The Joe Rizza team really goes out of their way to make sure you are completely satisfied. If there are still issues they will fix the problem. They w More

by mnicole79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Charlotte Guinta, Omar Hammad, Chris Chojnowski
Aug 30, 2018 -

Joe Rizza Acura responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Rawan Altaher - raltaher@rizzacars.com

August 28, 2018

Terrific Service Terrific service and trustworthy advice. Could not ask for more. I have been going to Joe Rizza Acura for over 10years and have always been impressed More

by MJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

Joe Rizza Acura responded

We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Joe Rizza Acura. We look forward to seeing you again! All the best, Rawan Altaher - raltaher@rizzacars.com

August 28, 2018

wheel axial repair It was diagnosed quickly and repaired timely. Service representatives were patient and professional. At present the work seems perfect on my 2003 CL. More

by CABSAUV1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis, professional mechanic , Charlotte Guinta
Aug 29, 2018 -

Joe Rizza Acura responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We look forward to seeing you again. All the best, Rawan Altaher - raltaher@rizzacars.com

August 28, 2018

Cheap materials I had a complete tune up and my car sounds like a truck now. I had the wiper blades replaced on to need new ones 6 months later. I mentioned one of More

by CRAIGT939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gerard Dumas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2018 -

Joe Rizza Acura responded

Thank you for the feedback, Craig. At Joe Rizza Acura we strive towards providing the best in service to our community. I see your concerns and would like to learn more about the issues at hand. Please reach out to me directly and we’ll work on this together. Sincerely, Rawan Altaher - raltaher@rizzacars.com

August 28, 2018

Great Service and Staff Quick service. Friendly staff. Good pricing. They provided me with the 'report card' of my vehicle and made suggestions as to what needed to be ta More

by NBTMBM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Aug 29, 2018 -

Joe Rizza Acura responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! All the best, Rawan Altaher - raltaher@rizzacars.com

August 28, 2018

Service Excellence Joe Rizza Acura’s Service Department is number one in my book. I’ve been using their services for over 18 years now and have never had any problems at More

by Jimmy, Tinley Park
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta, Omar Hammad
Aug 29, 2018 -

Joe Rizza Acura responded

Jimmy - Thank you so much for being such a loyal customer of Joe Rizza Acura. We are so glad that our team has been able to give you such excellent service on your vehicle over the years. We look forward to seeing you again! All the best, Rawan Altaher - raltaher@rizzacars.com

August 28, 2018

best dealership around the staff at joe rizza is wonderful to work with--any problem i have had they have solved quickly--they have always been so helpful getting me exactly More

by PEDANCELADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Aug 29, 2018 -

Joe Rizza Acura responded

Thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! All the best, Rawan Altaher - raltaher@rizzacars.com

August 28, 2018

RDX check-up It was easy to schedule an appointment for service. The service area is clean and the staff is friendly and professional and it’s always nice to have More

by TONISALLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with LJ Sears when I bought my car.
Aug 29, 2018 -

Joe Rizza Acura responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. All the best, Rawan Altaher - raltaher@rizzacars.com

July 28, 2017

Oi change Not so happy as a 1st time customer at Rizza Acura in Orland Park...tried to get the service manager to honor a oil change special coupon. He said no� More

by Take 5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather exceptionally friendly and offered $10 off!??, Heather Stratton
May 06, 2017

Great Service and met my time requirements I was able to bring my car in when I wanted to and it was taken care of immediately. The service personnel were very helpful and knowledgeable. More

by Silverquilter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta, Heather Stratton
May 16, 2017 -

Joe Rizza Acura responded

Thank you for the feedback! We are happy to hear of your positive experience at Joe Rizza Acura, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

...
123
...