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Joe Rizza Acura - Service Center

Orland Park, IL

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1,321 Reviews

1,321 Reviews of Joe Rizza Acura - Service Center

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August 16, 2021

Good service.Have been using this dealership for nearly 30years. service area is kept clean, service advisors are professional, mechanics are also knowledgeable and professional. More

by Milt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Joe Rizza Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

August 14, 2021

I have always trusted Joe rRizza to service my vehicle. They are fast and honest I have had great results each time I have been there More

by C547
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Joe Rizza Acura responded

Thank you so much for your excellent review! We appreciate you continuing to choose Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

August 13, 2021

Service was great! Installed parts look great; I didn’t wait too long to have work completed; staff was polite and loaner was clean and ready. More

by JCASTANE1042
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylie Keber
Aug 16, 2021 -

Joe Rizza Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

August 12, 2021

Quick service and nice visit. Loved the interaction with the workers. Comfortable chairs in the lobby. Just glad that I did not buy a new car. More

by WARRENBROOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Joe Rizza Acura responded

Thank you so much, Warren, for your kind words, and for taking the time to leave us this wonderful feedback!

August 12, 2021

Everyone is so nice. I had Matt this time. He explained exactly what was done to my car and why. He is very thorough. It is a pkeasuee coming to be serviced by Joe Rizzo Acura. More

by ALICEDOHERTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lovely lady who checked me out
Aug 12, 2021 -

Joe Rizza Acura responded

We are very happy to hear Matt provided you with such a positive experience! We sincerely value your business, Alice, and look forward to your next visit.

Aug 12, 2021 -

ALICEDOHERTY responded

Thank you. I will be back. You have a great staff there. Keep up the good work.

August 12, 2021

Absolutely great service changed my oil and a slow leak in my tire they remove a nail. And washed my car thank you very much More

by Jlo1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Adams, Anthony LaGiglio
Aug 13, 2021 -

Joe Rizza Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura, we look forward to having you as one of our valued customers for many more years to come!

August 11, 2021

It was quick and people are so friendly. Will recommended to my friends and family. Thanks and see you next time thanks God bless all of you More

by Dina.ibrahim45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Joe Rizza Acura responded

Thank you, Dina, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 10, 2021

It’s always a pleasure to be greeted by your friendly service department! I was able to get in and out quickly. Thank you Matt for your assistance! More

by Luciana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to share your feedback with us, Luciana. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

August 10, 2021

Quick and easy - great service. They also did not try and sell me something I did not need. Price was reasonable and they even helped get my car out fast. More

by ghgcapital
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Joe Rizza Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Rizza Acura!

August 09, 2021

Very good customer service. however I do not know the tech who serviced my car. i am waiting for the repair recommandation. but at this time no complaints. More

by verjo285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Joe Rizza Acura responded

We appreciate your business and our team looks forward to serving you again soon!

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