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Joe Rizza Ford Lincoln
Orland Park, IL
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,886 reviews
February 06, 2020
I love to do business with my salesman! I have been releasing with you guys over 15 years. He’s been my sales man absolutely love Jim releasing with you guys over 15 years. He’s been my sales man absolutely love Jim More
by aidaresto
Employees Worked With
February 06, 2020
I leased a 2020 Lincoln Aviator on February 3, 2020. Raul was not only patient with me and all of my questions, but he was also committed to finding the perfect vehicle that met all of my needs and wants. I was not only patient with me and all of my questions, but he was also committed to finding the perfect vehicle that met all of my needs and wants. I am more than ecstatic with the truck and feel so fortunate to have had Raul as my salesman. He wasn’t pushy or aggressive. It was truly a great experience. -Erika, South Holland More
by Erika
Employees Worked With
Raul Hernandez
February 06, 2020
my the lincon Rizza Lincoln was a great experience from start to finish I will be telling everybody I know and telling them to go to Rizza and ask for LUKE Rizza Lincoln was a great experience from start to finish I will be telling everybody I know and telling them to go to Rizza and ask for LUKE More
by coolhand
Verified CustomerFebruary 06, 2020
Didn't wait to long for an oil change; check in process was quick. Liked how I was updated with texts for appt reminders, status of appt, etc. was quick. Liked how I was updated with texts for appt reminders, status of appt, etc. More
by Di
Employees Worked With
Eric- service rep., Eric Montanez
February 05, 2020
No one there to tell you where to go when you pull in service doors.we pulled in sat there for 10 minutes before any one even looked up at us.We exited car still waiting to directed what to do.A man walk service doors.we pulled in sat there for 10 minutes before any one even looked up at us.We exited car still waiting to directed what to do.A man walked by I asked him where do we go to check in he answered some one will be with us shortly.It was like we were bothering him.When we picked up car at cashier she was also rude.on this visit I would never come back to Rizza again More
by Walt10912
Employees Worked With
Not sure his name
February 04, 2020
Luke is an amazing example of customer service. Now I know why several people I know all highly recommend him. Luke was very patient and knowledgable through out the entire process. I will be buying all know why several people I know all highly recommend him. Luke was very patient and knowledgable through out the entire process. I will be buying all of my and my families cars through Joe Rizza Lincoln Mercury because of him. Thank you Luke! More
by RUBEN6
Employees Worked With
February 04, 2020
Scott, always takes care of all our cars. The communication is always great and you can see he is passionate about his job. My Lincoln dealer. communication is always great and you can see he is passionate about his job. My Lincoln dealer. More
by RRAVELO
Employees Worked With
February 04, 2020
Satisfaction We met with quality people and ease of transactions. Since we had not purchased a car for quite a few years, we felt the salesperson was really comm We met with quality people and ease of transactions. Since we had not purchased a car for quite a few years, we felt the salesperson was really committed to satisfy our needs and to help us understand the new technology. It was a bit overwhelming but he worked with us to make us more comfortable with car and phone provisions. More
by ANGIE_PANOS
February 03, 2020
We had a very good experience, the staff was really helpful, we already knew the car that we wanted and it has been a very good experience Thank you helpful, we already knew the car that we wanted and it has been a very good experience Thank you More
by GARCIANOEMI6
