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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,885 reviews

November 10, 2019

Jury is still out here. The items that were to be completed, we’re not all done. I also had to wait over an hour for my loaner car, even though I had a confirmed/sched More

by Liz
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Mackey
Nov 11, 2019 -

Joe Rizza Ford Lincoln responded

Liz, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 10, 2019

Great experience. The sales person Emmanuel Washington was a great understanding sale person. Who met my needs & wants of what I was looking for in my vehicle. Thank yo More

by Charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmanuel Washington
Nov 11, 2019 -

Joe Rizza Ford Lincoln responded

Charlie, thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Ford of Orland Park, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 09, 2019

Dmitri was a great salesman to work with, he worked through all the possible options for me and got me in a new car. I will go be doing all my service and car shopping here. More

by Mjkc
Recommend Dealer
Yes
Employees Worked With
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Dmitri. Please let us know if we can ever help you in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 08, 2019

They are ok! just not that engaging in with their customers. I have been waiting for a long periods of time at times, but as of lately they have been a lot better More

by SEAN.ALLEN32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Rawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed, Eduardo Rodriguez, Eric Montanez
Nov 08, 2019 -

Joe Rizza Ford Lincoln responded

Sean, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 08, 2019

Best dealership experience I've had in a very long time. They were very patient and showed us exactly what we wanted to see. Definitely coming back for our next car. More

by Adriana M.
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 08, 2019

Great dealership to buy from ! I have purchased two vehicles from Joe Rizza in the last 5 years. Very accommodating in every aspect. I highly reccomend making Rizza your dealership. More

by MLWHEELER2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurt wheeler
Nov 08, 2019 -

Joe Rizza Ford Lincoln responded

Tthank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Joe Rizza Ford of Orland Park. We can’t wait to see you for your next servicing appointment! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 08, 2019

The Works Pleased with the polite service of Jesse & his respectful use of Mrs. instead of my first name. Also, the car was completed in a timely manner. More

by peanut46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Nov 11, 2019 -

Joe Rizza Ford Lincoln responded

Hello! It is great to hear about your recent service experience. I will certainly pass on your feedback to Jesse as he will be happy to hear it! We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 07, 2019

Good service, fast to complete programming new key key knowledgeable service upon initial call for service. updated and text me as a reminder for my service call. Quoted me an accurate estimate of cost. Gr More

by Sharon’s Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Nov 08, 2019 -

Joe Rizza Ford Lincoln responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 07, 2019

Brought my 2018 Explorer in for an unusual repair, the intelligent access for the drivers door only wouldn’t work. My vehicle was in the shop for a week, and Eduardo kept me informed with daily updates as More

by Lory Ket
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Nov 08, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback, Lory. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Eduardo. Please let us know if we can ever help you in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 06, 2019

Oil change service Super friendly & professional service. Been going to Joe Rizza Ford for years & never had anything but a great experience. From the service advisor to More

by HELMET49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2019 -

Joe Rizza Ford Lincoln responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

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