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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,885 reviews

August 06, 2019

Taking car buying to a whole new level Everything about our purchase went smoothly. All of our questions were answered, we got a decent interest rate and were treated with respect and kindn More

by PATTIBROWNEYES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for the great feedback! We're very happy that Luke was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Regards, Rawan Altaher - (708) 364-2228

August 05, 2019

Oil change You advertise “the works” oil change and tire rotation plus vehicle inspection for $39.95 but what you don’t tell people is that labor is extra. So in More

by Pete1021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Montanez
Aug 14, 2019 -

Joe Rizza Ford Lincoln responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit.

Aug 14, 2019 -

Pete1021 responded

You want me to reach out to you? Not likely, you should be reaching out to me if you cared at all.

August 05, 2019

No appointment, No problem. I needed an oil change and the friendly staff at rizza accommodated the request. For an unscheduled visit the express oil service was surprisingly qui More

by GEORGE63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Montanez
Aug 08, 2019 -

Joe Rizza Ford Lincoln responded

Hi George! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Rawan Altaher - (708) 364-2228

August 02, 2019

Ford Mustang for my Son Every person was extremely friendly and helpful. They were very forthcoming and explained everything in great detail, made me feel very comfortable w More

by Bacardi Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Ventrella, Eduardo Rodriguez
Aug 14, 2019 -

Joe Rizza Ford Lincoln responded

Mike, it is great to know that we were able to provide you and your son with a great experience purchasing his new Ford Mustang. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Best, Rawan Altaher - (708) 364-2228

August 02, 2019

Great service Eddie did a great job they help me get all my tires fixed. Everyone was very helpful and friendly I highly recommend them. Thank you Joe Rizza More

by BURKE820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe LaFemina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
Aug 08, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that Eddie could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Regards, Rawan Altaher - (708) 364-2228

August 01, 2019

My favorite service center I travel a half hour to use this service center. Love the "works package". People are very friendly & customer oriented. Repairs have been very good f More

by Egang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche, Eduardo Rodriguez
Aug 02, 2019 -

Joe Rizza Ford Lincoln responded

Hi Egang! Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best regards, Rawan Altaher - (708) 364-2228

July 31, 2019

Great Polish speaking saleswoman Cassandra was wonderful. She speaks perfect polish and takes care of you like family. She was easy to work with and offered a good price. Thank you Ca More

by polska57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Marc
Aug 01, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Cassandra was there to provide you with such wonderful service! Thank you again and congratulations on your new car. Best, Rawan Altaher - (708) 364-2228

July 31, 2019

Excellent communication updates on the service rendered for my vehicle. Awesome customer service, very friendly and professional staff. Over all very satisfied More

by jennylee
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Aug 01, 2019 -

Joe Rizza Ford Lincoln responded

Jenny, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Rawan Altaher - (708) 364-2228

July 31, 2019

Sales Good service looked at several used Lincoln’s and found the one I have been looking for at Rizza great car and fair price case closed. More

by THEGREEK705
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2019 -

Joe Rizza Ford Lincoln responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Rawan Altaher - (708) 364-2228

July 30, 2019

Good Review It was a wonderful experience. I was well taken care of by Miles and Dimitri. Everyone there was very welcoming and made me feel at home. More

by ETHYLYOUNG52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Mackey, Miles Misek, Eduardo Rodriguez
Aug 01, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to Miles and Dimitri! Best, Rawan Altaher - (708) 364-2228

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