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Joe Rizza Ford Lincoln
Orland Park, IL
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,885 reviews
April 11, 2019
They went out of their way to get me the vehicle that I need They’re professional courteous and have a vast knowledge of their products and business. Definitely a five star dealership I. Would always recommend They’re professional courteous and have a vast knowledge of their products and business. Definitely a five star dealership I. Would always recommend Rizza dealership to my friends and family More
by BRUNOBS124
Verified Customer
April 10, 2019
You didn't take my coupon that you sent me Less then happy 20.00 dollars to change a 6.00 bulb really miss lead Scott went to lunch the next guy was a xxxxxxx I'm a engineer you have a lot to l Less then happy 20.00 dollars to change a 6.00 bulb really miss lead Scott went to lunch the next guy was a xxxxxxx I'm a engineer you have a lot to learn More
by ESINOVICH
Employees Worked With
April 10, 2019
At last, someone respected me! Was treated very courteously by all the staff at Joe Rizza Ford with a special thanks to Gino Gil who spent most of the day with us! Was treated very courteously by all the staff at Joe Rizza Ford with a special thanks to Gino Gil who spent most of the day with us! More
by USAETAG1
April 10, 2019
Prefer this to a closer dealership I bring my vehicle to this service center even though there’s another center just a few miles from my home...and specifically for Eduardo Rodriguez, m I bring my vehicle to this service center even though there’s another center just a few miles from my home...and specifically for Eduardo Rodriguez, my favorite service advisor. He always keeps me updated, makes sure I’m taken care of, and does everything he can to make sure my vehicle is in the best condition. More
by NancyA
Employees Worked With
Eduardo Rodriguez
April 10, 2019
Service for an oriole change My appointment was 1 PM pulled in and promptly the service man took my car and then I went to discuss an extended warranty for it with the finance man My appointment was 1 PM pulled in and promptly the service man took my car and then I went to discuss an extended warranty for it with the finance man who was very helpful. Shortly after the car was ready and I’ll cleaned. Very pleasant experience More
by kfkosteck
Employees Worked With
Eric Montanez
April 09, 2019
prompt service great service kept me informed. called with details on problem. even double checked. squeezed me in to get answer on problem. always friendly service great service kept me informed. called with details on problem. even double checked. squeezed me in to get answer on problem. always friendly service at joe Rizza More
by JPICHMAN
Employees Worked With
Ike Mohammed
April 07, 2019
Smooth process I recieved a recall about a transmission re program from Ford...made an appt at Rizza where i bought my last vehicle...always a plesant experience. I recieved a recall about a transmission re program from Ford...made an appt at Rizza where i bought my last vehicle...always a plesant experience. More
by TRUCKNRUS
April 06, 2019
Great but took too long The only complaint I would have is that it took me three hours time to buy the car I was paying cash for and they were busy, but felt the time it too The only complaint I would have is that it took me three hours time to buy the car I was paying cash for and they were busy, but felt the time it took to purchase the car was too lengthy. More
by MUMSYONE45
Employees Worked With
John Ruina
April 06, 2019
Quick service Service for oil change was quick. I was very satisfied with service advisor. Disappointed once again with no car wash though. I was told why there wer Service for oil change was quick. I was very satisfied with service advisor. Disappointed once again with no car wash though. I was told why there were no longer car washes for ford vehicles and I find it a little ridiculous. I don’t even live in the area any longer but choose to still bring my car to where purchased it for oil changes. I will most likely bring my car to the local ford dealer for my next oil change for this reason. More
by JMSAMOSKA22
Employees Worked With
April 05, 2019
Always Awesome The crew at Joe Rizza know how to take care of their customers. We got a loaner Lincoln MKT 2019 and let me say it was by far one of the best cars I h The crew at Joe Rizza know how to take care of their customers. We got a loaner Lincoln MKT 2019 and let me say it was by far one of the best cars I have ever driven, I cannot talk bad about my beauty Lincoln MKZ. However, Rizza gave me and my wife a taste of something we want to get! Thanks for always taking care of us. 10 years and counting. More
by BARRETT11129
Employees Worked With
Lauren Kutsche
