Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Rizza Ford Lincoln
Orland Park, IL
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,885 reviews
March 25, 2019
Car buying Excellent job by Luke Clarizio. Wonderful person to deal with. Lot of knowledge and very friendly person. He shows me the working of vehicle very tho Excellent job by Luke Clarizio. Wonderful person to deal with. Lot of knowledge and very friendly person. He shows me the working of vehicle very thoroghly. God bless him. More
by HSSAHI
Verified CustomerEmployees Worked With
March 25, 2019
Excellent I was able to communicate in my own language “Spanish” with the car leader agent Isaias. He was very helpful to buy the right car for me. I was able to communicate in my own language “Spanish” with the car leader agent Isaias. He was very helpful to buy the right car for me. More
by CHERNANDEZZARCO
Employees Worked With
March 25, 2019
Wonderful afternoon purchasing our new car We came in last Saturday to possibly trade in our car and purchase a new one. Al was our salesman and was very friendly and helpful right from the be We came in last Saturday to possibly trade in our car and purchase a new one. Al was our salesman and was very friendly and helpful right from the beginning. We decided to purchase a new MKZ and the process was pretty quick and everyone we dealt with was very professional and helpful. Al took his time with us and explained everything about our new car to us. We are very satisfied and happy with our purchase. More
by JEANNECASCIATO
Employees Worked With
March 25, 2019
Service is AWESOME! Went for overdue routine maintenance. The team identified what was needed, and predicted the cost almost to the penny. My vehicle serviced quickly a Went for overdue routine maintenance. The team identified what was needed, and predicted the cost almost to the penny. My vehicle serviced quickly and delivered as promised. More
by NIECIEP53
Employees Worked With
Ike Mohammed
March 23, 2019
Great service The service technician was helpful, friendly and very knowledgeable. Provided detailed explanation of issue, resolution and timing for completion. Qua The service technician was helpful, friendly and very knowledgeable. Provided detailed explanation of issue, resolution and timing for completion. Quality service. I would recommend technician. More
by nortega25
March 23, 2019
Happy Customer? I went in for an oil change and I also was told that I needed all new Lug nuts. I agreed to purchase them. After thinking about it I should have wait I went in for an oil change and I also was told that I needed all new Lug nuts. I agreed to purchase them. After thinking about it I should have waited. The car is only about 2 years old and shouldn’t have that problem so soon. I also should have asked for the old one back. Felt like a possible scam. But live and learn. More
by SandyO
Employees Worked With
March 23, 2019
Bought a 2019 Ford Escape Great experience overall. Looked up different cars online and was able to talk to someone in internet sales who was very knowledgeable. I came in on a Great experience overall. Looked up different cars online and was able to talk to someone in internet sales who was very knowledgeable. I came in on a Saturday and worked with Alexis who was very personable. Overall a great experience. More
by PJ416
Employees Worked With
Alexis Salas
March 23, 2019
The entire staff especially the service department and Dave Dave claster help me find a car finance a car went above and beyond I would recommend this place to everybody I speak to about my new vehicle Dave claster help me find a car finance a car went above and beyond I would recommend this place to everybody I speak to about my new vehicle More
by DMAYLE333
March 23, 2019
Awesome Service Ed was awesome handling our service. Ed was on top of everything from dealing with warranty company, to keeping me updated. No disrespect to Joe Rizza Ed was awesome handling our service. Ed was on top of everything from dealing with warranty company, to keeping me updated. No disrespect to Joe Rizza but when I bring my suv back it’s only because Ed took care of my family and I. Thank You very much Ed, and Joe Rizza for top notch service at which is hard to find these days. More
by JAYCEEIII
Employees Worked With
Eduardo Rodriguez
March 23, 2019
Great service!!! On time !! Made appt for me special due to my dialysis schedule!! Same service lady as before and got car in/out in promised time !! Tire pressure light had gone Made appt for me special due to my dialysis schedule!! Same service lady as before and got car in/out in promised time !! Tire pressure light had gone on and they corrected and checked all tires !!! More
by Big tom
Employees Worked With
Lauren Kutsche
