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Joe Rizza Ford Lincoln
Orland Park, IL
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,885 reviews
April 06, 2021
Great service and great people. I always get great service on each and every visit. My vehicle was also serviced in a timely manner. Getting a car wash was also much appreciated. service on each and every visit. My vehicle was also serviced in a timely manner. Getting a car wash was also much appreciated. More
by JJVV4
Verified CustomerEmployees Worked With
Other Employees :
Bobby Driggers
April 06, 2021
This Dealership Joe Rizza ford Really knows there stuff. Joe rizza ford takes great care of there customers & there customers vehicles. Great place to go for good service Joe rizza ford takes great care of there customers & there customers vehicles. Great place to go for good service More
by chuck523
Employees Worked With
MARK IKE SCOTT, Tom Mackey
April 05, 2021
Brought our 13 Explorer for 100,000mi maintenance. Picked it up and had multiple problems. Eduardo Rodríguez was not helpful. Need manager to contact us it up and had multiple problems. Eduardo Rodríguez was not helpful. Need manager to contact us More
by Nereida echevarria
Employees Worked With
Eduardo Rodriguez
April 04, 2021
I've been buying cars at Rizza for 30years. Jimmy Vertucci always gets me what I need. The service department always gets me out in a timely manner. Tom Mackey and Scott Sciaky are very helpful. Vertucci always gets me what I need. The service department always gets me out in a timely manner. Tom Mackey and Scott Sciaky are very helpful. More
by TMP357
April 04, 2021
My F150 had a very elusive issue under an extended warranty. The Service Manager Dave Claster pulled out all the stops to find the issue. Even though it took over 9 weeks the problem was resolved. I warranty. The Service Manager Dave Claster pulled out all the stops to find the issue. Even though it took over 9 weeks the problem was resolved. I would also like to thank Brian Plachy for his personal service and keeping me informed though out the process. He is a very dedicated Rizza Ford Manager. More
by GINCH62
April 03, 2021
Great customer service and quality work in the Service Department. They always offer a car to use while my car is being serviced, when needed, and have a concern for the customer’s time. Department. They always offer a car to use while my car is being serviced, when needed, and have a concern for the customer’s time. More
by RONJAN9
April 02, 2021
Raul was so helpful and knowledgeable on every car I asked about. He was very honest and I didn’t feel like he was just trying to sell me a car, he wanted us to buy that car that was right for us. I’d d asked about. He was very honest and I didn’t feel like he was just trying to sell me a car, he wanted us to buy that car that was right for us. I’d definitely recommend him! More
by jennaquinn
Employees Worked With
Raul Hernandez
April 02, 2021
Great service and friendly atmosphere.Detailed information with quality vehicles at reasonable prices.A very clean environment with updated technology and easy access to the vehicles. information with quality vehicles at reasonable prices.A very clean environment with updated technology and easy access to the vehicles. More
by 3KYLES
April 02, 2021
Loved how as soon you walk in, everyone there makes you feel welcomed. Isaiah from sales, was very helpful and knowledgeable. He helped me answer my concerns. They really take their time to make sure they feel welcomed. Isaiah from sales, was very helpful and knowledgeable. He helped me answer my concerns. They really take their time to make sure they help you with what you need. More
by Karla, RN
Employees Worked With
April 02, 2021
After waiting two and a half hours I asked the status of my vehicle and was informed that it hadn't been looked at yet. I was informed usually when waiting for diagnosis the vehicle is left at Ford but that my vehicle and was informed that it hadn't been looked at yet. I was informed usually when waiting for diagnosis the vehicle is left at Ford but that wasn't the initial instructions that I received. They then called me a Lyft vehicle for a ride home. More
by Johnmims07
Employees Worked With
Eric Montanez
