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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,886 reviews

January 28, 2019

Truck maintenance I paid 125 for a diagnostic on my truck, and was told it required engine replacement. Just how was that accomplished with nothing taken apart. More

by Bobcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Sciaky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate hearing about your recent visit. I would love to speak with you further on the matter. Please contact me at your earliest convenience. Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 28, 2019

Best dealership ever Great all around dealership. Service by far is the greatest work done correctly the first time. They do not treat you like a number. They truly care a More

by Red rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Jan 29, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Rawan Altaher - raltaher@rizzacars.com

January 26, 2019

Credit Score With my excellent credit score, I was surprised that I was not offered financing from Ford Finance Comp. I have not received any information or date o More

by mamadee18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Best, Rawan Altaher - raltaher@rizzacars.com

January 26, 2019

Sales Sarah was my best sales experience ever and I have purchased many cars from dealers. If you want the best ask for SARAH SARAH SARAH More

by ALFREDMOOREIII
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Ventrella
Jan 29, 2019 -

Joe Rizza Ford Lincoln responded

I really appreciate you being so kind as to write this review about our dealership. It’s quite an accomplishment to hear that Sarah provided you the best dealer experience ever! If you have any further needs, do not hesitate to come back to see us. Best, Rawan Altaher - raltaher@rizzacars.com

January 25, 2019

Oil Change Friendly customer service employee Scott Sciaky was a pleasure to deal with! Along with the prompt service I received was a comfortable waiting area w More

by PKS597
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable facilities as well as professional service to our guests. Please come see us for any future needs. Thanks again! Best, Rawan Altaher - raltaher@rizzacars.com

January 25, 2019

Very Good On APPT VERY PLEASE WITH ACCOMADATION FOR SERVICE on my schedule to service my car on SATURDAY VERY PLEASE WITH THE FOLLOW UP ON ORDERING MY PART More

by atccollection
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate your input. Glad to hear that you are pleased with the service we offer here at Joe Rizza Ford of Orland Park. If there is anything more we can do for you please come back and see us any time! Take care! Best, Rawan Altaher - raltaher@rizzacars.com

January 25, 2019

Excellent service were provided. Mr.Tabbi was very helpful and he went out to me and explained the recall issue very well and made the whole process seems easy. Will definitely comeba More

by Sal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Jan 29, 2019 -

Joe Rizza Ford Lincoln responded

We feel so grateful that you chose to come to our dealership. It's wonderful to hear Mr.Tabbi was helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Best, Rawan Altaher - raltaher@rizzacars.com

January 25, 2019

Terrible consiare Service Vehicle returned was not clean thoroughly carpet not vacuum seats and dashboard not cleaned.General Manager not to be trusted .Never would buy another More

by LAMBERTCARL71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dimitri Bowie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche
Jan 30, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate you sharing your experience with Joe Rizza Ford of Orland Park. We would like you to know that we are always open to communication. Please feel free to reach out to me directly so we can earn your trust again. Thank you, and I look forward to hearing from you soon. Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 24, 2019

Nice job I like the new truck looking forward to the next thank to my salesman I had a pleasant experience oh, the coffee was great.the boss was fair More

by KINGSTEPHEN0267
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Temo Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Joe Rizza Ford Lincoln responded

Congratulations on your new truck! It's delightful to know that we were able to provide you with such a pleasant experience. Thank you for your review. We look very forward to seeing you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

January 23, 2019

Top Notch Customer Experience! I returned to this dealership for a routine oil change but it coincidently was also nearing the end of my car lease period. I decided to view the show More

by Mycrossover, Terri123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaban Zejneli, Shelby Blazys, Ike Mohammed
Jan 24, 2019 -

Joe Rizza Ford Lincoln responded

Congratulations on your new MKC! We are pleased to hear that you had a positive experience with Shaban, Gary, Shelby and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, Rawan Altaher - raltaher@rizzacars.com

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