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Joe Rizza Ford Lincoln
Orland Park, IL
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,886 reviews
January 01, 2019
Too long wait of 6 hours Had appointment for oil change and they recommended new tires. Took 6 hours to get out of there. They must have done the oil change and then left th Had appointment for oil change and they recommended new tires. Took 6 hours to get out of there. They must have done the oil change and then left the car unattended until after 4 hours when I complained. More
by dennis
Verified CustomerEmployees Worked With
Do not know
January 01, 2019
Where’s the Price? While helpful, never gave me the final price until I was in finance. Felt like a scam. Just wanted money. Told me to lie on the survey. Car is grea While helpful, never gave me the final price until I was in finance. Felt like a scam. Just wanted money. Told me to lie on the survey. Car is great. Dealer is a fake. Just wants a good review. More
by Palos2002
January 01, 2019
10000 mile service check Quick efficient polite comfortable waiting area well organized work performed the complete satisfaction my third visit with the service department and Quick efficient polite comfortable waiting area well organized work performed the complete satisfaction my third visit with the service department and everything is always wet well More
by BRENGARD52
Employees Worked With
Lauren Kutsche
January 01, 2019
An epic journey to a new vehicle Pretty simple transaction. It seems though that these deals take way too long. I used to buy new cars in my lunch break, but now a days it seems to ta Pretty simple transaction. It seems though that these deals take way too long. I used to buy new cars in my lunch break, but now a days it seems to take 4-5 hours The place was very clean and the staff was far more knowledgeable then other places I’ve been too. More
by BMURPH8
Employees Worked With
January 01, 2019
I was satisfied with the service that I received. Overall, I was satisfied with the service that I received. The sales personnel helped me get what I wanted and I was able to get my oil changed. Overall, I was satisfied with the service that I received. The sales personnel helped me get what I wanted and I was able to get my oil changed. More
by Corey1620
Employees Worked With
Jose Munoz
January 01, 2019
excellent Mark had me in and out within a hour. He knew I needed my truck fixed ASAP so I could go back to work.. Does not get any better then that!!!! Mark had me in and out within a hour. He knew I needed my truck fixed ASAP so I could go back to work.. Does not get any better then that!!!! More
by THEHORNDOG
Employees Worked With
Lauren Kutsche, Ike Mohammed
January 01, 2019
Warranty work Brought my car in for warranty work - protective coating both inside and out and was very pleased with the work done and the customer service. Brought my car in for warranty work - protective coating both inside and out and was very pleased with the work done and the customer service. More
by LVOLIN329
Employees Worked With
Ike Mohammed
January 01, 2019
air bag recall had a 8:40 appointment told Eric I was going to wait for the repair and car was done in under an hour thank you had a 8:40 appointment told Eric I was going to wait for the repair and car was done in under an hour thank you More
by tom58b
Employees Worked With
Eric Montanez
January 01, 2019
Personalble and easy Bill and Luke treated my wife and I very nice and helped us get into a new truck that we really love! And we will be back Bill and Luke treated my wife and I very nice and helped us get into a new truck that we really love! And we will be back More
by JASONBERG31
Employees Worked With
January 01, 2019
Excellent Service Department I definitely recommend the service department at Rizza Ford. They were very helpful and courteous from start to finish! David kept me in the loop wh I definitely recommend the service department at Rizza Ford. They were very helpful and courteous from start to finish! David kept me in the loop while the work was being done. And my car looked great when I picked it up! More
by daukstik
Employees Worked With
