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Joe Rizza Ford Lincoln
Orland Park, IL
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,886 reviews
November 27, 2018
Great experience I had a great experience. No complaints. My sales guy was friendly, focus and super nice. I would recommend him with no hesitation sincerely true! I had a great experience. No complaints. My sales guy was friendly, focus and super nice. I would recommend him with no hesitation sincerely true! More
by M_STACO
Verified CustomerEmployees Worked With
Fiori M
November 24, 2018
Tires and battery I have been coming to Rizza Ford for five years now for service on my F-150 .The service department headed by David Claster is excellent. I always kno I have been coming to Rizza Ford for five years now for service on my F-150 .The service department headed by David Claster is excellent. I always know that I am in good hands. They are very knowledgeable and professional. They make your visit enjoyable. More
by denlen121
November 23, 2018
As soon as I entered service shop, service guy Ike met me ha I was met by ike service guy as soon as I stepped out of car, he explained things to me, checked if I had a recall. He was so friendly and knowledgeab I was met by ike service guy as soon as I stepped out of car, he explained things to me, checked if I had a recall. He was so friendly and knowledgeable that I'll alwase come here. Thank you Rizza. More
by DV8992
Employees Worked With
Ike Mohammed
November 23, 2018
Disappointed I took my vehicle in because of squeaking brakes. Spent four hours there for a front brake job, was told my rear brakes were good. Later that evening I took my vehicle in because of squeaking brakes. Spent four hours there for a front brake job, was told my rear brakes were good. Later that evening my brakes were still squeaking. Called the next day to bring it back and was told they’re too busy, leave it here on Monday. Very disappointed it couldn’t be repaired in one visit. Curious as to how I can be compensated for my inconvenience and time? More
by ssduke42
Employees Worked With
Ike Mohammed
November 22, 2018
Excellent customer service! Steve quickly helped find the car we wanted. Isaias proved excellent cudtiner service to ensure we were happy with our buying experience start to fini Steve quickly helped find the car we wanted. Isaias proved excellent cudtiner service to ensure we were happy with our buying experience start to finish. More
by Joe Rizzo Ford “Edged” out the competition!
Employees Worked With
Other Employees :
Excellent service with the financing.
November 22, 2018
Impressed Had to have car towed, had no appointment. Was waited on by Eduardo right away. Was told car would not be able to be looked at until tomorrow. Was re Had to have car towed, had no appointment. Was waited on by Eduardo right away. Was told car would not be able to be looked at until tomorrow. Was ready to go in 5 hours. More
by TBK1290
Employees Worked With
Eduardo Rodriguez
November 22, 2018
Had Synch software updated It got done in about an hour. I received a text asking if I had any questions. I texted back a question but never got a response. It got done in about an hour. I received a text asking if I had any questions. I texted back a question but never got a response. More
by JA
November 21, 2018
Awesome The knowledge that all members had dealing with me was unbelievable. The quality of my MKX is awesome. The service department was fast and friendly. The knowledge that all members had dealing with me was unbelievable. The quality of my MKX is awesome. The service department was fast and friendly. More
by BPDCMDR
November 21, 2018
patience the truck had a soft ware problem from the factory since the truck was just new. it took a little while but the technician did a good job fixing th the truck had a soft ware problem from the factory since the truck was just new. it took a little while but the technician did a good job fixing thr problem More
by MFM502
Employees Worked With
November 20, 2018
they assume if your there than you dont understand cars told me some xx and couldnt look me in the eyes. asked for the specific codes and was told sorry we dont have them.ill try a closer dealer next time. told me some xx and couldnt look me in the eyes. asked for the specific codes and was told sorry we dont have them.ill try a closer dealer next time. More
by AVRGJOE043
Employees Worked With
not calling anyone out
