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Joe Rizza Ford Lincoln
Orland Park, IL
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,885 reviews
October 27, 2018
Good service on car I scheduled an appointment for The Works oil change very early. It was a bit lengthy in the wait time to receive car back. I missed the donuts they us I scheduled an appointment for The Works oil change very early. It was a bit lengthy in the wait time to receive car back. I missed the donuts they usually have in the wait area. But it was an ok experience! More
by COCHRAN935
Verified Customer
October 27, 2018
Great Lincoln Service!! From the time we arived to the time we picked up our MKX best of service!! Our Enterprise rental MKX ( and I know that this is not In Rizza Lincoln!) From the time we arived to the time we picked up our MKX best of service!! Our Enterprise rental MKX ( and I know that this is not In Rizza Lincoln!) was given to my Wife with 47 miles left in gas, took way to long to get the paperwork processed and the MKX was dirty on the inside, traveling into the morning sun and you couldn’t see out of the front windshield!! Edwardo was just AWESOME!! Our car was given back to fixed and Clean!! Nice job Rizza Service!!! More
by Our Lincoln
Employees Worked With
Eduardo Rodriguez
October 26, 2018
Bad experience A guy named Edwardo would not service me because I wouldn’t allow a part for my seat to be installed. VERY nasty. He didn’t check me in BUT he called A guy named Edwardo would not service me because I wouldn’t allow a part for my seat to be installed. VERY nasty. He didn’t check me in BUT he called and had my car brought out without being serviced. Another tech came up and apologized for EDUARDO He took my car back himself and had it done. It was quite embarrassing, humiliating and totally unnecessary. He also had the ordered part returned More
by Joey
Employees Worked With
Eduardo Rodriguez
October 26, 2018
Experience was grest Using TrueCar and working with Miles, Steve and Alexis made the car buying experience easy and everything went smoothly. I would recommend the dealers Using TrueCar and working with Miles, Steve and Alexis made the car buying experience easy and everything went smoothly. I would recommend the dealership to others. More
by BRAD20
October 26, 2018
Great people great price Years ago we went to this dealership and we were so disappointed but recently we were surprised how they changed. All the people who helped us, from J Years ago we went to this dealership and we were so disappointed but recently we were surprised how they changed. All the people who helped us, from Jose Munoz, Sales consultant to Bob Rawson, Delivery Coordinator to Mark Dazo, Business Manager were so excellent. We definitely will come back when we need another car. Also we had the chance to meet 2 of Joe Rizza’s sons. Congratulations! Job well done guys. More
by PENNAVARIA
October 26, 2018
Change oil and transmission flush It was a great experience. They did the job quick and correctly. Will be bringing back for any maintenance or major jobs my vehicle will need in the f It was a great experience. They did the job quick and correctly. Will be bringing back for any maintenance or major jobs my vehicle will need in the future. More
by Titoburrito
Employees Worked With
Eduardo Rodriguez
October 26, 2018
Great I would highly recommend this dealership. Joe rizza is a great place to buy and service your vehicle. I highly recommend this dealership. I will always be a Joe rizza customer Joe rizza is a great place to buy and service your vehicle. I highly recommend this dealership. I will always be a Joe rizza customer More
by EGRONOWSKI1956
Employees Worked With
Other Employees :
Miles Misek, Bobby Driggers, Lauren Kutsche, Ike Mohammed, Eduardo Rodriguez
October 26, 2018
Service They made it very easy for me to pick their service department. Say very clearly dealing with Gary is the best experience in buying cars They made it very easy for me to pick their service department. Say very clearly dealing with Gary is the best experience in buying cars More
by PRETTYPIXIE08
October 26, 2018
The service staff were attentive and explained everything to Everyone was attentive. The service staff met with me and checked my car thorough and listened to my concerns He called me promptly and was there wh Everyone was attentive. The service staff met with me and checked my car thorough and listened to my concerns He called me promptly and was there when I picked up the car. The car was done quickly and was clean. More
by JAZZALINE
Employees Worked With
Eduardo Rodriguez
October 25, 2018
Service Very professional and active listening to what my issues and concerns were. They took time to listen and provide me with what their process would be a Very professional and active listening to what my issues and concerns were. They took time to listen and provide me with what their process would be and approximately how long it would take More
by SMAXELROD
