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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,886 reviews

March 18, 2021

Great service and all of the work I requested was done. Right when I checked in Eric said the wait will be 2 - 2.5 hours. More

by Brian.Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Mar 23, 2021 -

Joe Rizza Ford Lincoln responded

Brian, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 17, 2021

My first time a a Lincoln dealership and it was a very pleasant surprise. Very well laid out and everyone was most friendly and courteous. More

by RONALDKUZUR
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Runia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layla (concierge)
Mar 22, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 17, 2021

Isaias was awesome. So was Sarah. Kept me informed the entire process and answered all questions it was Mach e mustang so completely new product More

by TOOTHGERM
Recommend Dealer
Yes
Employees Worked With
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Vargas
Mar 22, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for your great review! We're glad to have Isaias and Sarah on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Nora Rizza, Internet Director, nrizza@rizzacars.com

Mar 22, 2021 -

Joe Rizza Ford Lincoln responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 17, 2021

Honest,accurate in diagnosis. Friendly employees in service. Keep you abreast of what's going on. Very timely in getting your vehicle back to you as promised. More

by Dvalente
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Mackey
Mar 22, 2021 -

Joe Rizza Ford Lincoln responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Joe Rizza Ford of Orland Park, we value our customers and we look forward to seeing you on your next visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 17, 2021

Always treated right here from sales to service always treated with your best interest in mind Tom the service advisor goes the extra mile to make sure you are satisfied More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Mackey
Mar 22, 2021 -

Joe Rizza Ford Lincoln responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 16, 2021

Eric was very helpful in getting me setup for service. Eric was very helpful in getting me setup for service. Eric was very helpful in getting me setup for service. More

by mr_c638
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Mar 18, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 16, 2021

Love this place, for years went to westfield ford, then my service guys left to join Rizza, i followed and couldn't be happier 👍 great place. More

by Ricco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Big Lou V, Ike Mohammed
Mar 18, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty, Ricco. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 16, 2021

The employees are always professional. They brought my car in, called before doing any work on the car then helping me understand what I can expected next. More

by PRINSEN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez, Eric Montanez
Mar 18, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 15, 2021

Service was great and prompt. Got me out quicker than promised. Definitely will be coming back. Service rep was outstanding and very courteous. Service facility was very clean and easy to navigate More

by Mdintinley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Mar 17, 2021 -

Joe Rizza Ford Lincoln responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 15, 2021

Service department handled all my questions, and kept me updated as to when my vehicle would be ready. Mr. Mohammed was very professional and helpful. More

by GREUNEMARCY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed, Eduardo Rodriguez
Mar 17, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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