Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Rizza Ford Lincoln
Orland Park, IL
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,885 reviews
August 31, 2018
Scott is Fantastic I have been buying cars from Rizza Buick and for the last 6+ yrs Rizza Ford. During all this time I have dealt with Lee Richardson and and Scott in Se I have been buying cars from Rizza Buick and for the last 6+ yrs Rizza Ford. During all this time I have dealt with Lee Richardson and and Scott in Service (at Ford). The fact that this has been the only place we've been doing business should represent a strong endorsement of the quality not only of the cars / truces but of the quality of the Rizza TEAM. More
by bruce
Verified CustomerEmployees Worked With
August 31, 2018
Very good Friendl staff.The work was done in a reasonable time.The work performed was done completely to my satisfaction.I was quite satisfied and would bring m Friendl staff.The work was done in a reasonable time.The work performed was done completely to my satisfaction.I was quite satisfied and would bring my car there for future service. More
by RPY01
Employees Worked With
Eddie
August 31, 2018
Regular maintenance I took my Flex in for service and IKE the service writer had me in and out in record time. He made sure everything was addressed as requested for my s I took my Flex in for service and IKE the service writer had me in and out in record time. He made sure everything was addressed as requested for my service. Great service and great work, thanks! More
by TOMMYGUNS111
August 31, 2018
AC/overheating issue Initial "emergency" was handled well; service appointment solved the problem, and rental at Enterprise was efficient and convenient. Eduardo, Ike & Ri Initial "emergency" was handled well; service appointment solved the problem, and rental at Enterprise was efficient and convenient. Eduardo, Ike & Rizza mechanic crew are best! More
by JCFISH57
Employees Worked With
Eduardo Rodruguez, service writer, Ike Mohammed
August 31, 2018
Best Maintenance and Service ⭐️⭐️⭐️⭐️⭐️ I’ve beem coming to Joe Rizza for 17 years. All of my FORD trucks are from Joe Rizza Ford. All of my service and Maintenance performed there. Always t I’ve beem coming to Joe Rizza for 17 years. All of my FORD trucks are from Joe Rizza Ford. All of my service and Maintenance performed there. Always top shelf service and honest work. Lou Vieceli and Mark Stephens are an unbeatable team. Wouldn’t trust anyone else! More
by ARUSTYDODGE
Employees Worked With
Other Employees :
Lou Vieceli and Mark Stephens ??????????, Lauren Kutsche, Mike Precin
August 31, 2018
Awesome Customer Service Recently arrived at dealership for routine maintenance. I was told that there was quite a back up and expected to hear that I would need to return an Recently arrived at dealership for routine maintenance. I was told that there was quite a back up and expected to hear that I would need to return another day, instead I was asked if I would like to come back at 1:30 and if they had an opening sooner would it be ok if they called me. Was able to do some errands returned and was immediately taken. Got ready for a long wait with a good book and within 30 minutes my car was washed and ready to go! They ROCKED IT! More
by bkdavis48
Employees Worked With
Eduardo Joe
August 31, 2018
Great pey Great people always tell me when the truck will be ready, work with me on the cost, let me talk with the makanic, perfect shop you could eat off the f Great people always tell me when the truck will be ready, work with me on the cost, let me talk with the makanic, perfect shop you could eat off the floor More
by BEDELLLAWN
August 31, 2018
Service Advisor Eduardo Rodriquez was extremely courteous and friendly too me. Even though I arrived with out appointment with a battery problem, he was able to take Eduardo Rodriquez was extremely courteous and friendly too me. Even though I arrived with out appointment with a battery problem, he was able to take care of my car in a timely manner. He is an asset to your company, making my visit enjoyable. And stress free. More
by MANADASDY
Employees Worked With
Eduardo Rodriquez service advisor
August 31, 2018
Service Ike communicated so well and responded to my issues. He was able to provide a loaner in a timely manner which was much appreciated. Thank you. Ike communicated so well and responded to my issues. He was able to provide a loaner in a timely manner which was much appreciated. Thank you. More
by AUGUST.OLIVO
Employees Worked With
Ike Mohammed
August 31, 2018
Lincoln Service Very helpful. Good communication. No surprises in the cost, everything was explained up front. I was able to schedule service quickly and my car was r Very helpful. Good communication. No surprises in the cost, everything was explained up front. I was able to schedule service quickly and my car was ready within a day as expected. More
by BAA1181
Employees Worked With
