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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,886 reviews

March 11, 2021

Temo did an exceptional task to find the MKZ I was looking for. He found one out of state. A deal was made. Layla made a very understandable tutorial. More

by CASEY4231
Recommend Dealer
Yes
Employees Worked With
Temo Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 10, 2021

I had a bad experience at a different Ford dealership, I left there and drove straight to Rizza Ford. A couple hours later I was on my way home in a new truck. They were extremely helpful and personable. I More

by BEN M
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Joe Rizza Ford Lincoln responded

Ben, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 10, 2021

I have Jessie as my go 2 person. He is amazing all ways tells me if there is a problem and explains everything. It's also nice that Dave C. checks on me to see if there's anything he can do. What's so nic More

by tbuaer1442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
Mar 15, 2021 -

Joe Rizza Ford Lincoln responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 10, 2021

Patricia was very well knowledged know exactly what I was looking for and I want to thank her for her taking me through the process More

by BUZZPETRASEK
Customer Service
Recommend Dealer
Yes
Employees Worked With
Pat Kralik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 10, 2021

I love Joe rizza Orland Park service was excellent thank you so much everyone treated me with good service including tge Valet service both drivers the person who picked my car up and the person More

by Blackdollsheila45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Plachy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris conner and Samantha corns services was excellent , Eric Montanez
Mar 15, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for putting your trust in Joe Rizza Ford of Orland Park! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 08, 2021

I went there after having a bad experience at another Ford dealer, and I can say the service at Rizza blew the other out of the water. Thomas the service advisor was awesome and made the entire process a More

by Ryan Earll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Mar 10, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for your great review, Ryan! We're glad to have Thomas on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 08, 2021

So i got up early Saturday for an oil change because it was first come first serve and it was 8 cars before I'm thinking this will be all day,how wrong I was,within an hour the service rep Eric got me in a More

by Trasell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Mar 10, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for the great feedback! We're very happy that Eric was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 08, 2021

Great customer service, very covid safe environment. Will definitely do business with Rizza Ford again. Brandy was amazing. The other sells people were also nice and very patient. More

by Freda C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for the nice review, Freda! We really appreciate this feedback and I'll be certain to share your compliments with Brandy and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 06, 2021

I'm always pleased with the service I get from Rizza Ford service department and sale i brought 2 vehicles from their and plan on buying another vehicle from Rizza Ford More

by RICANS_89
Customer Service
Recommend Dealer
Yes
Employees Worked With
Eric Montanez, Tom Mackey
Mar 10, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 05, 2021

Nice people Great service and prompt The whole process was a pleasure and that's saying a lot in todays world Thank God for Joe Rizza and his staff More

by EMIL.SCHULLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Joe Rizza Ford Lincoln responded

We appreciate the kind words, Emil! We look forward to seeing you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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