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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,886 reviews

February 10, 2021

The parts department goes above and beyond expectations every time I go there! I spend around $50,000+ at this dealer just in parts and I will only be using them in the future! Rudy, Joe, Nick, and Brian a More

by Fleet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Plachy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy, Joe, Nick
Feb 16, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 10, 2021

Salesperson was professional and friendly and went out his way to helpful strived to make your demands happen will definitely recommend Jim to anyone buying More

by MOSAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 10, 2021

I was very happy with the service as always 😊 everyone is very good 👍smiling 😃and maybe happy to be at work I am happy that I pick Joe Rizza. More

by CARLISLECARMEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Feb 16, 2021 -

Joe Rizza Ford Lincoln responded

Carlisle, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 10, 2021

Al and Sarah are very nice & helpful. They make it a very enjoyable experience to be in the dealership. Great communication and desire to make sure the customer is happy. More

by JODITOLIMIERI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Mirkiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Montanez, Sarah Vargas
Feb 16, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 09, 2021

Outstanding service department kept me informed of the entire process. Techs hot it right the first time. I would recommend their service team to all More

by PAUL.MARSHALL8354
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed, Eduardo Rodriguez
Feb 12, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 09, 2021

Rizza’s dealership has been very good taking care of my 2 vehicles. I rely on them to keep them rounding in top condition for over 22 years now. More

by RONDMENDEL63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Feb 12, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 08, 2021

Ike was very helpful in getting my vehicle serviced in an efficient manner. I had an earlier appointment in the area, Ike was able to get my vehicle serviced without my spending an entire afternoon waiting. More

by MICHELLE_HINTON63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Feb 11, 2021 -

Joe Rizza Ford Lincoln responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 06, 2021

Informative good personality, gave serveral options on the purchase of the car friendly clean atmosphere all salesmen had there mask on which made me feel safe shopping there More

by BSONDRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for this wonderful feedback! Our team has been working hard to keep our customers safe during this time, and we are so glad to hear that you felt comfortable during your visit. We look forward to working with you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 06, 2021

I had an issue with my power steering on my 2019 F250 Super Duty. I contacted Scott Sciaky and scheduled an appointment within a few days. When I came in we discussed my concerns with the vehicle and a More

by Somebody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles P. - Technician
Feb 10, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Scott and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 05, 2021

Great communication throughout the day with updates regarding our car. Detailed explanation of what needed to be repaired. Excellent customer service, and very friendly staff. More

by dcreger0806
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Feb 10, 2021 -

Joe Rizza Ford Lincoln responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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