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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,868 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,868 reviews

December 26, 2021

Friendly and very helpful in assisting with the purchase of my leased F150 due to vehicle availability cause the chip shortages. More

by MJs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Joe Rizza Ford Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Ford and Lincoln of Orland Park, we look forward to having you as one of our valued customers for many more years to come!

December 26, 2021

I stopped by the dealership to look at a F150 King Ranch. Met Philip Rizza, told him what I wanted and picked out my truck. The negotiating process was acceptable and fair. I bought the truck immediately. I More

by jrjohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Philip Rizza
Dec 27, 2021 -

Joe Rizza Ford Lincoln responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Ford and Lincoln of Orland Park.

December 23, 2021

Salesman are thorough and attentive. They made sure I knew what was going on every step of the way and ensured me a positive buying experience. More

by AYANA.ALLEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Salas
Dec 27, 2021 -

Joe Rizza Ford Lincoln responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 17, 2021

Luke and Gary were a big help and went over and beyond to get the deal done. I had a great experience. More

by Richiewalker454
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2021 -

Joe Rizza Ford Lincoln responded

Richie, Here at Joe Rizza Ford and Lincoln of Orland Park, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Luke and Gary, and it was a pleasure having you at the dealership. We appreciate your review!

December 16, 2021

Amazing people and facility. Super courteous and answered all my questions and concerns. Very patient with us. More

by APRX2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for choosing Joe Rizza Ford and Lincoln of Orland Park! Congrats on your new purchase, and let George and John know if we can be of any more assistance!

December 16, 2021

Great job by all! Joey was awesome. Took the time to explain everything to my elderly mom on her new car. More

by KURTZANGELS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Joe Rizza Ford Lincoln responded

Thank you, it's great to hear that Joey and our team took good care of you and your mom. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Ford and Lincoln of Orland Park!

December 08, 2021

I am super disappointing The main reason why I brought the vehicle wasn’t fixed instead of telling me that I need to replace the entire windshield which has nothing to do with the problems I own multipl More

by mekouscab14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Allegretti
Dec 09, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 06, 2021

Very disappointed in the service department and especially the service manager. Very unprofessional and rude little man More

by Melissarose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clifford Hensley
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Joe Rizza Ford Lincoln responded

Melissa, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can.

December 06, 2021

Awesome price was able to close the deal within hours . I highly recommend them . Very professional. More

by Disappointed 2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Temo Velasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers
Dec 06, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

December 06, 2021

I have finally found a dealership I feel comfortable with. Truthful and straightforward. Thank you for the experience. More

by B.SHANKMAN100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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