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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,888 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to ...
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Today: 9:00 AM - 9:00 PM Closed Now
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,888 reviews

January 11, 2021

Scott was my servicemen he was very personable and helpful. He went out of his way to ensure I got my additional service. Even though I had to travel farther to bring my car to the Orland location I More

by VELCUZ
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Scott went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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January 08, 2021

I stopped in to look at a Lincoln MKT and Jim Vertucci was there to help me out. Once I test drove the car and decided I'd like to make a deal, Jim was very helpful and patient throughout the whole proces More

by oscar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 08, 2021

I could not ask for any more help they were great and luke bent over backwards to help me find the price point .I beeded More

by D d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 06, 2021

Fabulous work done by Steve L. My salesman! Answered any and all questions and I never felt pressured to make a deal! I am looking forward to a long and happy relationship with this dealership! More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layla Ismail, Tom Mackey
Jan 11, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 06, 2021

Thank you for the excellent service as always. I have to say that the service and my needs are there number one concern. And very attentive to making sure that I am a satisfied customer. Thank you all espe More

by josborne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Jan 11, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 06, 2021

Great service and they are very good about updates as you are waiting.. I have always had great service here.. The lounge is very comfortable and the free WiFi is very nice. More

by MRSNBDY4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Joe Rizza Ford Lincoln responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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January 06, 2021

Joe Rizza Lincoln is the best auto dealer I have ever dealt with. Thomas, in their service department is top notch and HS never failed to satisfy my needs. More

by JPLATTE4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Mackey
Jan 11, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Ford of Orland Park, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 02, 2021

Service is very nice, well organized and professional. Waited for my car and they got it done promptly. The only negative would be the price of an oil change could be a little lower. More

by PDZNB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Jan 06, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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January 01, 2021

It was a good service. Thanks to Thomas Mackey, he really did his job well. Compared to my last service appt. , this one is better. I like also the lyft service that i just wait at home. More

by EPONINE3510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Jan 06, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Thomas does for Joe Rizza Ford of Orland Park and our customers. Hope to see you again soon! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 31, 2020

This dealership was good, I purchased a 2017 mustang v6 and Raul made the process very quick and simple. Great prices for their vehicles. Will be looking to purchase from them again in the future. More

by camgallup1994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Hernandez
Jan 06, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your Mustang purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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