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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,886 reviews

November 20, 2020

When I found out my Explorer probably wouldn't be ready that day I asked for a loaner. I was told there were none. I had to assert myself a little because I had no other means of transportation. Somehow th More

by ckuhny003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Nov 25, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 19, 2020

Came in looking for a new mustang and i was assisted immediately. Went over what i was looking for and a budget and Rizza Ford worked hard to find the best vehicle for me in my price range they were pol More

by Murvin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Vargas
Nov 20, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this review, Murvin. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 19, 2020

Very good people the sells man he’s so good I he helped us a lot the car really clean and nice. The Service very good More

by HAMEDMILHEM90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Mirkiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 19, 2020

So happy with everything. Eduardo was friendly and informative. Process was easy! It will be a pleasure bringing my car in for service. Thank you Rizza! More

by senza1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Nov 20, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 19, 2020

In my recent visit. The work was great. But I did not have my car washed and vacuumed. Maybe you guys don’t do that anymore. But I’ll tell you when you spend over 1000You should bring that back. More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitri Bowie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clarizio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Gallegos
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Forbes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie, Bobby Driggers, Ike Mohammed, Eduardo Rodriguez, Eric Montanez, Tom Mackey
Nov 20, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 19, 2020

All repair work done as requested. Everything went fine except for returning of vehicle. I was expecting same day return but didn’t get back till next day. Communication could have been smoother. Car was More

by Markhnatow
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Nov 20, 2020 -

Joe Rizza Ford Lincoln responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 19, 2020

I have to say everyone was great , to the guys picking up and dropping off my car to the young lady on the phone . Everyone was so nice and professional. So good I am thinking of buying another just to go th More

by SJM0256
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone did a good job, Bobby Driggers, Ike Mohammed, Eduardo Rodriguez, Eric Montanez, Tom Mackey
Nov 20, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 18, 2020

I was told that my issues couldn’t be addressed unless I bought new tires when I believe I didn’t need new tires. Also, I was quoted $119.00 to program a blank key. Would have been nice to get the key pro More

by JEFF.TODD34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Sciaky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate you sharing your experience with Porsche Orland Park: A Joe Rizza Dealership. We would like you to know that we are always open to communication. Please feel free to reach out to us directly so we can earn your trust again. Thank you, and we look forward to hearing from you soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 18, 2020

I was absolutely pleased with the entire process of purchasing a vehicle from Joe Rizza Ford. I cannot say enough about George Kraft. He worked with me in locating exactly what I was in search of. He w More

by KMOHR44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear George and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 18, 2020

Kind courteous service Scott in the service department knows surely how to do his job Samantha absolutely phenomenal when I made the appointment she let me know that there would be a loaner car for me whi More

by amatorichard25
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Nov 21, 2020 -

amatorichard25 responded

👍😎🇺🇸

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