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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,886 reviews

October 07, 2020

Great place to go for service and nice selection of cars and trucks. I would always recommend Joe Rizza Ford to anyone who is looking for a Ford or has one. More

by SEAN.ALLEN32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed, Eduardo Rodriguez, Eric Montanez
Oct 08, 2020 -

Joe Rizza Ford Lincoln responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 06, 2020

My wife bought an explorer from Rizza and the salesman Alexis Salas was terrific very helpful and pleasant to work with.buying a car thier was a pleasant experience thank you Shirley and John Mikos. More

by JOHNNYPOLKA1945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alexis Salas
Oct 08, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 01, 2020

Thanks, Luke Clarizio. You helped us to expedite the sale on our new Aviator fairly quickly while on site. You worked with my husband over time to provide the best deal and best experience. More

by Dr. Young
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for your outstanding review! I'm very happy to hear that Luke was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 01, 2020

Had a great experience at Rizza with my salesperson Sarah Vargas. She was great. Knowledgeable and friendly. She did a great job. Hoping the service is just as good. More

by rekrucr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Vargas
Oct 05, 2020 -

Joe Rizza Ford Lincoln responded

We loved reading this review! Happy customers are our aim, and it appears Sarah really hit the bullseye. We’ll make sure to share your experience with her, and if you have any further questions or worries, we’re always available to help. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 01, 2020

Joey is a good salesperson. But my wife and I feel unsafe going there. Mass are required in the state of Illinois. But you wouldn't know that there. Nobody is wearing a mask. If they are they are not wearing More

by WJK60441
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Gio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate you taking the time to share your experience with our dealership. This information was passed along to the manager and we will take steps to ensure this doesn’t happen again. We hope we can earn your business back in the future. Thank you for your feedback. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 01, 2020

Jim Vertucci was the best salesman I've seen.Issues were Jim Vertucci was the best salesman I've seen. Issues were completed very fast. Worked with us the entire time. Very friendly. Bob Rawson the after de More

by MIKE.A.442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Jim, Bob, and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 01, 2020

Excellent service from an outstanding dealership! Ike is excellent at his job and always comes through! I highly recommend this group for service, sales and anything else! More

by John V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Oct 05, 2020 -

Joe Rizza Ford Lincoln responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 01, 2020

I choose Joe Rizza Lincoln in Orland park because I love honesty, and they bring honesty to me as a customer and to my Lincoln mkz and I thank you guys so much More

by Antoineshaw8884
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez, Tom Mackey
Oct 05, 2020 -

Joe Rizza Ford Lincoln responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 01, 2020

Very nice dealership with an amazing staff. Dimitri made the sales process easy and painless. I was able to get the car with no hassle. Thx! More

by SHANNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to share with us, Shanna! The goal of the Joe Rizza Ford of Orland Park team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 01, 2020

3rd time in and they still can't find the problem. Was told they are waiting for Lincoln to come up with a fix. Not happy. More

by CARTWRIGHTHOMAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Oct 05, 2020 -

Joe Rizza Ford Lincoln responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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