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Joe Rizza Ford Lincoln
Orland Park, IL
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,885 reviews
June 09, 2020
Excellent service! Customer service was absolutely outstanding! Happy customer here. Would recommend to all my friends and family. Great job, keep up the good work!! outstanding! Happy customer here. Would recommend to all my friends and family. Great job, keep up the good work!! More
by NA0
Verified Customer
June 09, 2020
George Forbes was probably the best car salesman I've ever encountered. Extremely knowledgeable on the car, kept us informed all along the process. Impressive! ever encountered. Extremely knowledgeable on the car, kept us informed all along the process. Impressive! More
by 1SETTA57
Employees Worked With
George Forbes - 5 out of 5 stars
June 08, 2020
Professional and Great customer service. Scott made me feel very welcomed and listened to what I needed to have done. However, they could not figure out why vehicle exhaust was smoking so I will need to feel very welcomed and listened to what I needed to have done. However, they could not figure out why vehicle exhaust was smoking so I will need to bring it back when and if this blue gray smoke happens again. I wish they could test to see why this is happening randomly. I only use BP gas. More
by Wanda
Employees Worked With
June 06, 2020
Seriously one of the best employees Sarah helped me out with this gem! Couldn’t of been more satisfied. Thank you for all the help with this gem! Couldn’t of been more satisfied. Thank you for all the help More
by dborek123
June 05, 2020
The drivers that picked up and dropped off my car were great. My car was dropping off at 9:30 for the works and had to call at 4:00 because no one ever called to even let me pay. Also when I called to f great. My car was dropping off at 9:30 for the works and had to call at 4:00 because no one ever called to even let me pay. Also when I called to find out how much “ the works” was at the dealership I was told $53. I was charged $66.! Won’t ever use your service department again. Finogit my car at 5! Very disappointed. Also talked to a number of service people. More
by Onemom2nana
Employees Worked With
Other Employees :
Bobby Driggers, Ike Mohammed, Eduardo Rodriguez, Eric Montanez, Tom Mackey
June 05, 2020
Employees very professional and efficient.Work seems to Employees very professional and efficient. Work seems to be performed to my satisfaction. But when you say we will pick your car up and bring it back Employees very professional and efficient. Work seems to be performed to my satisfaction. But when you say we will pick your car up and bring it back make sure you can do it. I was promised a Lincoln to drive while my car was in service got a little Ford. More
by HERTG
Employees Worked With
Bobby Driggers
June 05, 2020
I do not remember names of service dept with my first visit but they were great. My last visit was my vehicle only. Your Car Porters very friendly. Only down side was telephone service not very good u visit but they were great. My last visit was my vehicle only. Your Car Porters very friendly. Only down side was telephone service not very good until I spoke with Alyssa. She’s great & got me in touch with someone to sched my service appt. Thanks More
by DELUCK5
Employees Worked With
June 05, 2020
Joe Rizza Ford is Great! Found a 6 inch bolt in my tire causing the air pressure light to go on alarm. They repaired it an now no light, no alert, and no problem. Eric was kind and courteous all the way. causing the air pressure light to go on alarm. They repaired it an now no light, no alert, and no problem. Eric was kind and courteous all the way. Thanks guys. More
by njnson
June 05, 2020
Very clean and respectful to the customers and listen and try to answer all questions that is as by the people with some issue that they have try to answer all questions that is as by the people with some issue that they have More
by MATHEWEZELLJR
June 05, 2020
Great service every thing one time thy did good job thy take care my care professionaly thy treed me like my family really thy are the best take care my care professionaly thy treed me like my family really thy are the best More
by Abdullahbadra
Employees Worked With
Eduardo Rodriguez
