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Joe Rizza Ford Lincoln - Service Center
Orland Park, IL
1,635 Reviews
1,635 Reviews of Joe Rizza Ford Lincoln - Service Center
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May 14, 2020
For my first oil change with my car and at this dealership, it was a great experience! Thank you for your work during this whole epidemic!! dealership, it was a great experience! Thank you for your work during this whole epidemic!! More
by DCORRIGAN
Verified CustomerEmployees Worked With
Other Employees :
Rawan Altaher, Gino Gil
May 14, 2020
The quality of service over my past few visits has continued to steadily DECLINE. I experienced a lack of a sense of urgency and respect for time of the customer from the service dept. I experienced l continued to steadily DECLINE. I experienced a lack of a sense of urgency and respect for time of the customer from the service dept. I experienced lack of friendliness from the cashier dept. I recognize that after 10+ years of doing business with this location, that it is time to forge new relationship with another dealer. More
by ALC
May 13, 2020
I've been doing business with rizza for 20 + years. I wouldn't go anywhere else... they're very easy to deal with. Honest dealer wouldn't go anywhere else... they're very easy to deal with. Honest dealer More
by JEFFREYCAMPER66
Employees Worked With
Other Employees :
Ike Mohammed, Eduardo Rodriguez
May 13, 2020
Worst service ever. They did not fallow up with me nore did they fallow up with my warranty company. I had to do all the calling. Even after I arranged for the warranty company to come out and reevaluate did they fallow up with my warranty company. I had to do all the calling. Even after I arranged for the warranty company to come out and reevaluate my truck so it could get fixed Eric my service advisor called to fallow up. TRUCK still isnt fixed and on top of it I was charged diagnoses charge $150 and that was a joke still waiting for someone from rizza to call me More
by RRM42183
Employees Worked With
Eric Montanez
May 12, 2020
Wish I could chose zero stars! Terrible experience, the worst customer service. Not one person could provide clarity or even return my calls. They’ll be out of business in the near future, no doubt in my m worst customer service. Not one person could provide clarity or even return my calls. They’ll be out of business in the near future, no doubt in my mind More
by Tim Malone
Employees Worked With
May 12, 2020
Eduardo was great. They got our car in and out as soon as possible and we really appreciate it. The service department is always courteous and professional. Thank you very much! possible and we really appreciate it. The service department is always courteous and professional. Thank you very much! More
by CRISTELLIS
Employees Worked With
Eduardo Rodriguez
May 12, 2020
Joe Rizza Ford consistently delivers a high level of service. They are always accommodating on appointments and communicate very well. Very satisfied. Look forward to using them in the future. service. They are always accommodating on appointments and communicate very well. Very satisfied. Look forward to using them in the future. More
by kmdials
Employees Worked With
Eduardo Rodriguez
May 11, 2020
Needed brakes was done promptly and without any issues truck brakes works great. Would definitely come back for service. Regularly go here for oil changes good price and good work also truck brakes works great. Would definitely come back for service. Regularly go here for oil changes good price and good work also More
by dcassady
Employees Worked With
May 11, 2020
The people are always friendly, helpful, and willing to spend the time and effort to explain any issues that might come up. And the work performed always seems top notch. spend the time and effort to explain any issues that might come up. And the work performed always seems top notch. More
by GRAMMEL
Employees Worked With
Tom Mackey
May 11, 2020
Scott is the best. He is a great employee. I would recommend Rizza for anything you need they’ll take care of you like family. Thanks again For great job recommend Rizza for anything you need they’ll take care of you like family. Thanks again For great job More
by JMG5757
Employees Worked With
