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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,635 Reviews

1,635 Reviews of Joe Rizza Ford Lincoln - Service Center

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May 06, 2020

Myself and my family have been with Joe Rizza Ford and Lincoln for many years. They always provide prompt and cost efficient repairs. I will continue to buy and service cars with them. More

by GBEL1526
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed
May 06, 2020 -

Joe Rizza Ford Lincoln responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Regards, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 06, 2020

The drop off and pick up process was quick and efficient. My concerns were address, and additional parts that I needed were ordered. I would say I am all around satisfied. More

by JACKIE.BADOWSKI
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
May 06, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate you for taking the time to give our dealership such an excellent star rating, Jackie. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. All the best, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 06, 2020

Impressed with the honesty afforded to me. Thanks for the attentive and friendly service. Replaced my battery free of charge, was less than year old. More

by MNK517
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
May 06, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! All the best, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 06, 2020

Great service as always! Thanks for taking good care of me and my Escape! They never “oversell” and are very clear on the service needs for my vehicle. I’ll see you in the fall for my tires! More

by DesignGirl716
Recommend Dealer
Yes
Employees Worked With
The women in the cashier office. , Ike Mohammed, Eduardo Rodriguez
May 06, 2020 -

Joe Rizza Ford Lincoln responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. All the best, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 05, 2020

Not happy with the service writer who handled my visit. He was not friendly, very impatient. Also was disappointed that I was not given a ticket for a car w More

by lawdawg8601
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
May 06, 2020 -

Joe Rizza Ford Lincoln responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 05, 2020

I had a great experience at Joe Rizza. Scott Sciaky was wonderful and kept me updated. I am very happy with the service at Rizza. More

by marks75
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Joe Rizza Ford Lincoln responded

Marks, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 05, 2020

My experience has been with the Kia dealership in 2010 till present. Sales and follow up were excellent. Then when Joe Rizza Ford relinquished the Kia dealership they still continued to service my Kia Sor More

by RICHHUGHES6542
Recommend Dealer
Yes
Employees Worked With
Brian Plachy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
May 06, 2020 -

Joe Rizza Ford Lincoln responded

Rich, thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Ford of Orland Park, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! All the best, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 05, 2020

Scott and other service techs provide great and consistent customer service. I appreciate the honest and straightforward approach and will continue to trust Rizza for my services. More

by TIMOTHYJBUIKEMA
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Joe Rizza Ford Lincoln responded

Timothy, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 05, 2020

Professional Service Department the service was Timely all she didn't go prices reasonable. Can't get it I was impressed that I received a text while waiting for my truck to be serviced by Scott More

by EMATTHEWS2
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Joe Rizza Ford Lincoln responded

Your feedback is invaluable to our team. We appreciate you taking the time out of your day to leave us this amazing review. Best, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 04, 2020

Outstanding Always provides first class service and quality work. I have never had a bad experience or been disappointed. Would strongly recommend Joe Rizza Ford More

by SKOTTYD007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nora Rizza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Misek, Bobby Driggers, Jose Munoz
May 05, 2020 -

Joe Rizza Ford Lincoln responded

We cannot thank you enough for your wonderful review of Joe Rizza Ford of Orland Park and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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