John Eagle Honda of Dallas

I’ve been a customer of John Eagle Honda for many years, and I appreciate the great customer service provided at the service department. I know I am in good hands when getting my car serviced at John Eagle and I appreciate the great customer service provided at the service department. I know I am in good hands when getting my car serviced at John Eagle Honda of Dallas. More

They were the only dealership in Metroplex that had the trim and the color I was looking for. Everyone I met was friendly and respectful. The wait time was faster than other dealers that I have visited thr trim and the color I was looking for. Everyone I met was friendly and respectful. The wait time was faster than other dealers that I have visited through out the years. The deal that I wanted was a bit unusual, I was returning a leased vehicle and wanted the equity applied as down payment toward another vehicle that I wanted to lease. Long story short, we made the deal. Even though they are 40 miles from where I live, they will be the first one I visit when the time comes for another vehicle. More

Everything was done to perfection from the time I entered the dealership until I left driving home in my new Honda. Could not ask for more. Been a customer for 15 years and hope to be for another 30. the dealership until I left driving home in my new Honda. Could not ask for more. Been a customer for 15 years and hope to be for another 30. More

Great location . Friendly staff. Your stock market and price is great for what customer are looking for Friendly staff. Your stock market and price is great for what customer are looking for More

This was the worst car buying experience I have ever had. Initially I couldn't take delivery because of a broken mirror. After being told the wrong part was ordered, it was discontinued then it's on it way a Initially I couldn't take delivery because of a broken mirror. After being told the wrong part was ordered, it was discontinued then it's on it way all within a 2 day period I reached out to parent company Lithia after not being able to get any answers from anyone in service the car was ready next day (8 days after contract was signed). After all was said and done with the deal and the car was delivered to my home on 6/22, I got a call from my credit union that my trade in had not been paid off and I had a late payment showing as of 7/5. They were already aware the deal was completed on 6/15 and advised me no one from this dealership had contacted them and after multiple calls to JE and Lithia once someone finally contacted me they stated CU showed it pending. I called them to verify and they showee nothing. The payment posted as of 7/10 and I was as used the date showing on the check was 6/30 that it was sent. This whole situation has turned me off from ever dealing with another Honda dealer until full transparency on pricing is enforced (yes this dealer charges mark ups on new cars and unnecessary "add-ons" for used vehicles without providing LoJack login etc until parent company Lithia was reached out to for the 3rd time). As stated previously the salesman Kenny was great but every other department not doing anything as promised in a timely manner has been a complete failure all around. More

Everything looks good and have nothing to complain about. The repairs were done the same day. The repairs were done the same day. More

Facility was very clean, accommodations were great. Thank Honda for lunch and water whenever we needed Thank Honda for lunch and water whenever we needed More

Gabriel was awesome and to the point and found me a coupon for services!! Good coupon for services!! Good More

Austin Nault is great. Got us connected with Gabriel, also great, even though on vacation Got us connected with Gabriel, also great, even though on vacation More

The service on my vehicle was done to my satisfaction. I just would have liked to been informed about my vehicle as to me being there for 5 hours. No one ever said anything to me while I abserved everyone I just would have liked to been informed about my vehicle as to me being there for 5 hours. No one ever said anything to me while I abserved everyone else being told that they would check on there vehicle. More