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John Eagle Honda of Dallas

Dallas, TX

4.8
2,747 Reviews
John Eagle Honda in Dallas, Texas has the Honda you have been searching for at a price you can afford. When it comes down to reliability, you can’t go wrong with a brand new Honda. With a friendly and helpful sales staff, highly skilled mechanics, and multiple automotive certifications, John Eagle Honda is your Dallas and Fort Worth Honda dealer offering huge savings in price and financing. Our mission is to make every customer a Honda customer for life by consistently providing world class service, superb customer care, competitive prices, and a staff that provides a wonderful experience when purchasing a car. Visit us today and take a test drive in your dream Honda or give us a call at 888.343.7677 to find out more about our New Car, Used Car, Service and parts Specials and Incentives. We are located in Dallas, which is a short drive from Irving, Plano, Garland, Richardson, Addison, Carrollton, Farmers Branch, Coppell, Irving, Grand Prairie and Duncanville.
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5311 Lemmon Ave

Dallas, TX

75209

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Showing 2,747 reviews

July 01, 2023

I feel so ripped off because I told the service rep the issue I was having with my car and brought it in so they can run a diagnostic test to see what the issue was and they recommended that it was my new More

by Disappointed customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Nault
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

John Eagle Honda of Dallas responded

Hello, Thank you for visiting our store. I'm sorry to hear that your service wasn’t to your liking. While we stand behind the service done by our highly skilled technicians, I apologize that you left feeling frustrated. We hope to have the chance to serve you again one day. If you'd like to speak further about your experience, please use the below contact to reach me. I'd be happy to address your concerns directly and see how we can remedy this issue. Best, Marcus Yates myates@eaglehonda.com Service Manager

July 01, 2023

Excellent customer service! Ensured I was well taken care of. Everyone is so nice and professional. More

by Copswife4120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
Jul 03, 2023 -

John Eagle Honda of Dallas responded

We couldn't be happier that you enjoyed your experience with us at John Eagle Honda of Dallas. Thank you for taking the time to leave a review, we truly appreciate it!

June 29, 2023

DO NOT BUY FROM THIS DEALER if you live out of state. I purchased a 2020 Aston Martin with advertised mileage and odometer statement with 9,500 miles and in " excellent" condition and a 2 owner vehicle. More

by hlsc
Recommend Dealer
No
Employees Worked With
Wes Gerhardt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

John Eagle Honda of Dallas responded

Hello, Thank you for sharing your thoughts and detailed experience. We strive to provide every customer with transparency, professionalism and satisfaction during every visit. I'm sorry to hear that this situation has waned your confidence and trust in our ability to meet your automotive needs. I have included my direct contact below and would like to revisit all concerns in further detail. Please reach out when your schedule allows. Wes Gerhardt wesleygerhardt@lithia.com General Sales Manager

June 29, 2023

I have seen a significant change when I fill up for gas! Thank you very much! More

by Emma
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Austin Nault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

John Eagle Honda of Dallas responded

You're very welcome, Emma! We appreciate you choosing John Eagle Honda of Dallas and for taking the time to leave a 5-star review. We hope to have you back here again soon.

June 28, 2023

Do not buy from this dealer if you are out of state I purchased a 2020 Aston Martin with represented 9500 miles and 2 owners When I received the car it had 11400 miles and when I received the title 2 m More

by hlsc
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Wes Gerhardt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

John Eagle Honda of Dallas responded

Hello, Thank you for sharing your thoughts and detailed experience. We strive to provide every customer with transparency, professionalism and satisfaction during every visit. I'm sorry to hear that this situation has waned your confidence and trust in our ability to meet your automotive needs. I have included my direct contact below and would like to revisit all concerns in further detail. Please reach out when your schedule allows. Wes Gerhardt wesleygerhardt@lithia.com General Sales Manager

Jun 29, 2023 -

hlsc responded

Lol that’s rich, you are the reason your dealership is in this mess , you apparently have no authority to do anything but auto respond to these messages Ciao

June 28, 2023

I just purchased my second car from John Eagle Honda, and just like the first purchase everyone was so nice and professional. Mark Shipman once again made my car buying experience easy. Thanks to Mark and e More

by MWMCCLELLAN
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vartan Mikhitarov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

John Eagle Honda of Dallas responded

You're very welcome! Congratulations on the new ride! We are proud to be a reliable and trustworthy dealership for you to do business with. Thank you so much for the 5-star review, and we look forward to providing the same level of customer service during your future visits!

June 27, 2023

John Eagle Honda has an amazing team. The location is clean and welcoming, the staff are all friendly and I would highly recommend! More

by BB
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed Assaani
Jun 28, 2023 -

John Eagle Honda of Dallas responded

This review is amazing! Thank you so much for choosing John Eagle Honda of Dallas and we appreciate the 5-star review! We hope to provide the same level of care during your future visits. Thanks for the recommendation! Till next time!

June 27, 2023

Everyone was very easy to work with. Very friendly. Was the best car buying experience More

by Jddyer
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

John Eagle Honda of Dallas responded

We're proud to have been able to provide such a great and friendly car buying experience. Thanks for coming to John Eagle Honda of Dallas and we hope to be of service to you again soon whether it's another new vehicle or a service need! Till next time!

June 27, 2023

Helped me get my oil change and tire rotation done no problem! Dropped it off and picked up with ease. The online approval after their inspection is also great, really saved some time. More

by tjgray197
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Jun 28, 2023 -

John Eagle Honda of Dallas responded

We're happy to hear your service experience was convenient and saved you some time! We love to hear about satisfied customers, so thanks for taking the time to leave a 5-star review. We hope to have you back here at John Eagle Honda of Dallas again soon.

June 26, 2023

Excellent service. Prompt keeps in touch. Tv was on offensive show snd nobody could change it. I just moved away with 3 other people. Someone needs to be able to chang More

by MagMar
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Jun 26, 2023 -

John Eagle Honda of Dallas responded

We're happy to hear you had a good experience at John Eagle Honda of Dallas. We appreciate the feedback on how we could've improved your visit, and we're thankful for you bringing this to our attention. We hope to have you back again soon.

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