John Eagle Honda of Dallas

What Others Say Have helped all the way from purchase to small repairs during regular maintenance schedule. Always keep me informed on what needs to be done for my safety. small repairs during regular maintenance schedule. Always keep me informed on what needs to be done for my safety. More

Great experience best dealership I have been to this is my 3rd car and I plan to keep returning my 3rd car and I plan to keep returning More

Joel is the best service advisor. He is honest and straight forward, so I am always confident coming to John Eagle to address my vehicle. Great job! He is honest and straight forward, so I am always confident coming to John Eagle to address my vehicle. Great job! More

Great service! It was fast and efficient and Joel Was super informative throughout the process. It was fast and efficient and Joel Was super informative throughout the process. More

In the military and spoke with their team out of state in CA. They were great! No issues they set me up to streamline the process. CA. They were great! No issues they set me up to streamline the process. More

They were the only dealership in Metroplex that had the trim and the color I was looking for. Everyone I met was friendly and respectful. The wait time was faster than other dealers that I have visited thr trim and the color I was looking for. Everyone I met was friendly and respectful. The wait time was faster than other dealers that I have visited through out the years. The deal that I wanted was a bit unusual, I was returning a leased vehicle and wanted the equity applied as down payment toward another vehicle that I wanted to lease. Long story short, we made the deal. Even though they are 40 miles from where I live, they will be the first one I visit when the time comes for another vehicle. More

Great location . Friendly staff. Your stock market and price is great for what customer are looking for Friendly staff. Your stock market and price is great for what customer are looking for More

I’ve been a customer of John Eagle Honda for many years, and I appreciate the great customer service provided at the service department. I know I am in good hands when getting my car serviced at John Eagle and I appreciate the great customer service provided at the service department. I know I am in good hands when getting my car serviced at John Eagle Honda of Dallas. More

Everything was done to perfection from the time I entered the dealership until I left driving home in my new Honda. Could not ask for more. Been a customer for 15 years and hope to be for another 30. the dealership until I left driving home in my new Honda. Could not ask for more. Been a customer for 15 years and hope to be for another 30. More

This was the worst car buying experience I have ever had. Initially I couldn't take delivery because of a broken mirror. After being told the wrong part was ordered, it was discontinued then it's on it way a Initially I couldn't take delivery because of a broken mirror. After being told the wrong part was ordered, it was discontinued then it's on it way all within a 2 day period I reached out to parent company Lithia after not being able to get any answers from anyone in service the car was ready next day (8 days after contract was signed). After all was said and done with the deal and the car was delivered to my home on 6/22, I got a call from my credit union that my trade in had not been paid off and I had a late payment showing as of 7/5. They were already aware the deal was completed on 6/15 and advised me no one from this dealership had contacted them and after multiple calls to JE and Lithia once someone finally contacted me they stated CU showed it pending. I called them to verify and they showee nothing. The payment posted as of 7/10 and I was as used the date showing on the check was 6/30 that it was sent. This whole situation has turned me off from ever dealing with another Honda dealer until full transparency on pricing is enforced (yes this dealer charges mark ups on new cars and unnecessary "add-ons" for used vehicles without providing LoJack login etc until parent company Lithia was reached out to for the 3rd time). As stated previously the salesman Kenny was great but every other department not doing anything as promised in a timely manner has been a complete failure all around. More