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John Elway's Crown Toyota

Ontario, CA

Overview
Reviews
4.9
1,823 Reviews
Call Dealership (855) 996-5075
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1201 Kettering Drive

Ontario, CA

91761

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Showing 1,823 reviews

January 19, 2026

My sales person, Julian, was very helpful and answered questions about the vehicle during my visit. More

by Deb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Trimble
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Jan 19, 2026 -

John Elway's Crown Toyota responded

Hi Deb, thanks so much for taking the time to leave Crown Toyota a great review! It's fantastic that you were in great hands with Julian. Thank You, Customer Experience Management customerexperience@swickard.com

January 18, 2026

Friendly crew, they made the process on buying a vehicle very simple. Thank you Crown Toyota. More

by H. Richard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli, and Tonny
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Jan 19, 2026 -

John Elway's Crown Toyota responded

There is nothing better than a great review. Thanks for giving Crown Toyota your business! Thank You, Customer Experience Management customerexperience@swickard.com

January 17, 2026

Jacob made car buying super easy and was extremely helpful, friendly, responsive, and knowledgeable on the vehicle. Would definitely recommend him More

by btany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Santos, Silvia Magana
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Jan 19, 2026 -

John Elway's Crown Toyota responded

Thank you for recommending Jacob and highlighting his helpful service! We hope to welcome you back to Crown Toyota again. Thank You, Customer Experience Management customerexperience@swickard.com

January 15, 2026

Both Aaron and Jacob were extremely professional and helpful when purchasing my new truck. The process was very easy and flawless More

by matthewprice951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron H and Robert Terfehr
Report | Print
Jan 16, 2026 -

John Elway's Crown Toyota responded

Congratulations on your new truck, Matthew! We're pleased to hear Aaron and Jacob provided a smooth and professional experience. Thank you for choosing Crown Toyota! Thank You, Customer Experience Management customerexperience@swickard.com

January 11, 2026

Great overall experience. The price quoted on the phone was even a little lower when I arrived. More

by wayne327fi
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keila
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Jan 12, 2026 -

John Elway's Crown Toyota responded

Great to hear about your great experience at Crown Toyota! We are thrilled the price was even lower than expected at Crown Toyota. Thank You, Customer Experience Management customerexperience@swickard.com

January 08, 2026

I called in for a car quote and Juan answered my call. He made the car buying experience seamless. More

by mannyb123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan and Mustafa
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Jan 08, 2026 -

John Elway's Crown Toyota responded

We appreciate the stellar review of Juan and here at Crown Toyota! Thank You, Customer Experience Management customerexperience@swickard.com

January 07, 2026

Everyone was respectful and professional, especially Jacob Santos. Easily the best salesman I’ve worked with. More

by iisaac.cervantes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Santos
Report | Print
Jan 08, 2026 -

John Elway's Crown Toyota responded

Thank you for the awesome feedback! We're glad Jacob made your experience at Crown Toyota a 5-star one. We hope to see you again! Thank You, Customer Experience Management customerexperience@swickard.com

January 06, 2026

Neil did a really great job for us finding the Tacoma we were interested in. More

by stevelehman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil
Report | Print
Jan 07, 2026 -

John Elway's Crown Toyota responded

We are grateful to have earned your business, Steve. Thanks for taking the time to leave Crown Toyota a review! Thank You, Customer Experience Management customerexperience@swickard.com

January 05, 2026

It was a Stress free process, vik made it easy and was really helpful during the process More

by Alejandra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vitaliy Ikhrata
Report | Print
Jan 06, 2026 -

John Elway's Crown Toyota responded

The team at Crown Toyota loves seeing great reviews! Thank you, Alejandra! Thank You, Customer Experience Management customerexperience@swickard.com

January 04, 2026

We had a wonderful and stress free time picking out our new 2026 Prius, Eli Palacio was a wonderful sales rep. As well as incredibly knowledgeable on the car of our choice. More

by SalvadorA
Recommend Dealer
Yes
Employees Worked With
Eli Palacio
Report | Print
Jan 06, 2026 -

John Elway's Crown Toyota responded

Salvador, congrats on the new 2026 Prius! We're glad Eli made your experience enjoyable and stress-free. Thank you for choosing Crown Toyota! Thank You, Customer Experience Management customerexperience@swickard.com

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